Cheryl Black
Pickering,ON
Summary
Dynamic and dedicated professional with a strong background in leadership and customer service, exemplified during my tenure as a Girl Guide Leader with the Girl Guides of Canada. Proven ability to foster teamwork and collaboration while implementing effective conflict resolution techniques. Skilled in time management and CPR certified, committed to creating inclusive environments that empower individuals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Girl Guide Leader
Girl Guides of Canada
Newmarket, East Gwillimbury, Pickering
09.2006 - Current
- Enabled increased participation by creating an inclusive environment that welcomed girls from various backgrounds and cultures.
- Utilized conflict resolution techniques when needed to maintain a harmonious group dynamic.
- Facilitated open communication with parents, providing regular updates on their child''s progress and upcoming events.
- Promoted teamwork and collaboration among the group through team-building exercises and interactive activities.
- Cultivated a positive learning atmosphere by modeling respect, kindness, and empathy towards others.
- Collaborated with fellow leaders to create comprehensive lesson plans that aligned with national Girl Guide standards.
- Coordinated educational field trips that broadened the experiences of Girl Guides in areas such as science, history, or arts.
- Implemented safety procedures during outdoor adventures, ensuring all members were prepared for emergency situations.
Cashier/ Garnisher
Harvey's Restaurant
Pickering, ON
12.2023 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Team Member
Tim Hortons
Newmarket
08.2016 - 11.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Environmental Services Housekeeper
Mackenzie Place Long Term Care
Newmarket, ON
09.2012 - 08.2016
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
Education
High School Diploma -
Newmarket High School
Newmarket, ON1999
Skills
- Patience and tolerance
- Ethical leadership
- Positive reinforcement
- First aid training
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Time management
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Cleaning and sanitizing
- Multitasking
- Collaboration and teamwork
- CPR certification
Languages
English
Full Professional
Certification
Standard First Aid and CPR level C.
Timeline
Cashier/ Garnisher
Harvey's Restaurant
12.2023 - 09.2024
Team Member
Tim Hortons
08.2016 - 11.2023
Environmental Services Housekeeper
Mackenzie Place Long Term Care
09.2012 - 08.2016
Girl Guide Leader
Girl Guides of Canada
09.2006 - Current
High School Diploma -
Newmarket High School