Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cheryl Bennett

Sagamok

Summary

Quality-oriented professional with experience in social services, substance abuse counseling, and testing. Aiming to leverage my abilities to successfully fill the behavioral intervention role on your team. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

4
4
years of professional experience

Work History

Receptionist/Secretary

MHEC
11.2023 - Current
  • Answered incoming calls promptly and professionally, routing messages as needed.
  • Demonstrated proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Greeted visitors warmly upon arrival at the office; provided friendly customer service.
  • Performed data entry and generated reports.
  • Performed data entry tasks accurately with a high level of speed and accuracy.
  • Developed and maintained effective working relationships with clients, vendors, and staff.
  • Maintained organized calendar of important meetings and events.
  • Composed professional correspondence such as letters, memos, emails.
  • Drafted, proofread, and edited confidential correspondence and documents.
  • Processed documents and materials, disseminating information in compliance with administrative guidelines.
  • Responded to inquiries from internal and external parties to facilitate communication or provide direction.
  • Processed incoming mail on a daily basis; distributed accordingly or responded as appropriate.

Family Support Worker

Cheryl Bennett
09.2022 - 07.2023
  • Sagamok Child and Family Advocacy Unit
  • Advocating for our at-risk families and working closely with the family and child agency to keep the children within the home
  • Case management and organizing and coordinating Case conferences setting and scheduling times and working closely with families and Child and family agencies and First Nation bands
  • Collaborated with external partners such as schools, daycare providers and law enforcement agencies when needed
  • Participated in regular supervision meetings with program directors to discuss caseloads, client progress and professional development goals
  • Supported parents in creating positive discipline methods that are respectful of children's rights while maintaining safety within the family unit
  • Provided advocacy services to ensure that clients receive appropriate access to community services
  • Assessed ongoing changes in behavior, circumstances, or conditions to maximize child safety
  • Documented progress toward risk reduction, achievement of service goals, and positive case outcomes.
  • Monitored existing grants to ensure compliance with terms and conditions as well as deadlines.
  • Developed training materials to ensure participants were prepared for upcoming events.
  • Encouraged active participation from all attendees throughout the duration of the program.

Sagamok Finance Department

Sagamok Anishnabhbek
10.2021 - 06.2022
  • Assisted investigators in maintaining caseload of families receiving social services
  • Conducted home visits to assess the needs of families and develop collaborative plans to meet those needs
  • Maintained accurate records on client interactions, progress notes and other documentation in accordance with agency policies
  • Finance department
  • Administration duties
  • Assisted Finance application request applications
  • Assisted clients referred them to access resources within the community
  • Assisted in the lottery handled cash, debit payments
  • Cashout daily reports submitted reports to finance clerk
  • Assisted our community members in the funeral and burials met with them to complete applications offered supports to members
  • Write Letters- Approval / denial
  • Communicated to co-workers if they needed any assistance
  • Organized files, created work books through excel
  • Worked well with clients in a professional manner
  • Assisted with receptionist when needed
  • Answered phone calls and emails from clients to address questions, complaints, and needs.
  • Utilised excellent communication skills when interacting with customers both face-to-face and over the telephone.
  • Managed incoming mail, responding to general enquiries where appropriate or redirecting them as necessary.
  • Implemented effective document control processes to ensure compliance with company policies.
  • Provided administrative support to senior management, including scheduling and coordinating meetings, preparing documents and maintaining filing systems.

Education

Indigenous Program - Social

Nipissing University
North Bay
06.2018

Skills

  • Achieve its goals
  • Time Management
  • Social Skills Training
  • Conflict Resolution
  • Group facilitation
  • Case management
  • Emotional Support
  • Organizational Skills
  • Problem Solving
  • Grant writing
  • Program development

Languages

English
Professional Working

Timeline

Receptionist/Secretary

MHEC
11.2023 - Current

Family Support Worker

Cheryl Bennett
09.2022 - 07.2023

Sagamok Finance Department

Sagamok Anishnabhbek
10.2021 - 06.2022

Indigenous Program - Social

Nipissing University

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Cheryl Bennett