Cheryl-Anne Elliott
Executive Level Human Resources
Sudbury,ON
Summary
Results-driven executive-level professional with over 20 years of experience in employee/labor relations, policy development, recruitment, conflict resolution, change management, and benefits and pension administration. Committed to fostering strong employee relations and exceeding organizational objectives. Recognized for integrity, professionalism, and collaborative management style. Expertise in leadership, training, facilitation, and management development. Holds management-level gaming licenses in Ontario, British Columbia, and Nevada, as well as a Private Investigator and Sheriff License in Nevada.
Overview
18
18
years of professional experience
1
1
Language
Work History
Sr. Director of Human Resources & Administration
Ontario Federation of Indigenous Friendship Centres
Toronto, Ontario
05.2023 - Current
- Develop and execute HR strategies aligned with OFIFC’s organizational goals and vision
- Serve as a strategic advisor to senior leadership, contributing to organizational development and change initiatives
- Lead organizational restructuring and workforce planning efforts to ensure alignment with evolving needs
- Create and manage departmental budgets, ensuring cost-effective allocation of resources
- Oversee the full employee lifecycle, including recruitment, onboarding, career development, and offboarding
- Design and implement comprehensive performance management frameworks to enhance productivity and accountability
- Develop succession planning strategies to identify and prepare future leaders within the organization
- Manage compensation structures, including salary benchmarking, benefits programs, and incentive plans
- Address employee grievances, disputes, and workplace conflicts through effective resolution strategies
- Implemented an employee engagement survey and developed action plans based on feedback
- Act as a liaison between employees and management to ensure transparent communication
- Develop, update, and enforce HR policies and procedures to ensure compliance with local, provincial, and federal regulations
- Lead investigations related to workplace harassment, discrimination, or compliance issues, ensuring fair and unbiased outcomes
- Ensure compliance with privacy laws and ethical handling of employee data
- Oversee administrative functions, including office management, vendor relationships, and facilities maintenance
- Lead procurement and contract negotiations for HR and administrative services
- Develop and implement risk management strategies to mitigate legal and financial liabilities
- Act as a primary responder to organizational crises, such as layoffs, legal disputes, or workplace incidents
Employee Experience Regional Lead (NM, UT, AZ, PNW, CA & NV)
GardaWorld Security
05.2022 - 04.2023
- Built an Employee Experience program from the ground up
- Provided HR guidance on compliance issues and trained management on HR topics
- Developed and executed Employee Engagement programs for the Western Region
- Investigated employee complaints and implemented action plans
Floating Manager
Terrible Herbst/Jett Gaming
Las Vegas, NV
03.2021 - 05.2022
- Conducted audits on financial systems and supported branch operations
Owner/Operator
Chi-Nodin Horse Ranch
01.2015 - 01.2022
- Managed all operations and maintenance of the ranch, including staff supervision
- Provided Instruction from Beginner to Intermediate Riders
Director of Human Resources
St. Eugene Golf Resort & Casino
01.2009 - 01.2015
- Entered the company undergoing rapid expansion as the first ever HR Director
- Served on the Executive Management Team and acted as CEO during the recruitment of one and continued to act as CEO during the CEO’s absence
- Restructured Policies & Procedures and brought company up to HR standards and compliance
- Initiated benefits restructure which resulted in cost savings to the company and increased value to employees including the expansion of the program by adding an Employee Family Assistance Program
- Reduced WCB claims by 10% overall within 2 years
- Resuscitated a struggling company by reducing over staffing, addressing compliance issues and facilitating extensive training programs
- Sound record in representing company in litigation and regulatory matters resulting in minimal loss
- Restructured and streamlined HR Department in improving processes
- Identified and developed employees for internal promotions and directed annual performance review process
- Oversaw Labour Relations including Chief Negotiator during collective bargaining and assisting managers on the interpretation of Collective Agreement
- Provided safety training and reporting to ensure Work Safe BC compliance
- Provided guidance and advice to all levels of management on HR issues and concerns
- Generated sound HR Metric Reports to management to assist in Daily Operation Decision Making including, turnover rates, cost benefit analysis, Overtime accruals, vacation accruals, sick leave accruals, injury rates
- Investigate Human Rights Complaints including report writing (findings) and recommendations
- Mediate workplace conflicts
Manager of Human Resources
Ontario Lottery & Gaming
01.2007 - 01.2009
- Managed human resources activities in accordance with OLG policies
- Oversaw Labour Relations including the assisting managers on the interpretation of Collective Agreements, handling of Grievances and Negotiation of Contracts
- Ensured compliance with the Alcohol and Gaming Commission (AGCO) of Ontario, and other applicable municipal, provincial and federal laws and regulations
- Maintained an open-door policy with employees
- Responsible for the implementation of policies, programs and procedures regarding all human resource functions
Education
Alternative Dispute Resolution - Specializing in Workplace Mediation
York University
Toronto, ONCHRP Program - undefined
Human Resources Professional Association of Ontario
Toronto, ONNative Studies - Sociology
Laurentian University
Sudbury, ONSkills
Employment Standards
Labour Relations
Compensation & Benefits
Pension Administration
Performance Management
Workplace Mediation
HRIS Administration
Health & Safety
Training & Development
Conflict Resolution
Legal & Regulatory Compliance
Recruitment & Retention
Employee Relations
Change Management
Executive Coaching
Urban Indigenous Experience
First Nation, Métis, and Friendship Centre Experience
Collaborative leadership
Organizational development
Team management
Training
- Workplace Harassment Investigator Training
- WCB Risk Assessment
- Responsibilities of Joint Health and Safety Committees
- Manager & Supervisor Human Rights and Harassment Training
- Employee Benefits/Pension Administration
- Working Solutions Conference – Disability Management
- Effectively Dealing with Unacceptable behaviour
- Excelling as a Manager Supervisor
- HRPA Conferences
- Statistics Canada - Aboriginal Statistical Training
- Essentials of Supervision and Staff Management
- Implementing and Evaluating Clinical Best-Practice Guidelines
- Taking Control: Front Line Management
- Making Points with Local Decision-Makers
- Confidentiality Workshop
- Developing Accountable Programs and Services
- Team Building Workshop
- Budgetary Process
- Internal Customer Service Skills Workshop
- Employment Equity
- Leadership Training Organizational Management
- W.H.I.M.I.S.
- CPR/AED Trainer/Evaluator
Affiliation
Member of Neyaashiinigmiing First Nation
Timeline
Sr. Director of Human Resources & Administration
Ontario Federation of Indigenous Friendship Centres
05.2023 - Current
Employee Experience Regional Lead (NM, UT, AZ, PNW, CA & NV)
GardaWorld Security
05.2022 - 04.2023
Floating Manager
Terrible Herbst/Jett Gaming
03.2021 - 05.2022
Owner/Operator
Chi-Nodin Horse Ranch
01.2015 - 01.2022
Director of Human Resources
St. Eugene Golf Resort & Casino
01.2009 - 01.2015
Manager of Human Resources
Ontario Lottery & Gaming
01.2007 - 01.2009
CHRP Program - undefined
Human Resources Professional Association of Ontario
Native Studies - Sociology
Laurentian University
Alternative Dispute Resolution - Specializing in Workplace Mediation
York University
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