Cherry Zhuang
Toronto,ON
Summary
Dynamic Supplement Advisor and Mineral Analysis Assistant with a proven track record at Ambrosia Natural Foods and Analytical Research Labs, Inc. Expert in Nutrition Guidance and adept at Strategic Time Allocation, I excel in fostering customer loyalty and interpreting complex data. Achieved consistent customer retention through effective communication and in-depth supplement knowledge.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Supplement Advisor
Ambrosia Natural Foods
02.2020 - Current
- Promote the sale skills through interacting with customers and understanding their needs.
- Provide over phone direction and brief consultations daily
- Maintain up-to-date knowledge on supplement trends and regulations, ensuring accurate advice is provided to customers at all times.
- Deal with angry or frustrated customers with product issues or complaints.
- Participate in ongoing trainings to stay current with the updates, trends and best practices.
- Develop long-lasting relationships with customers to ensure consistent retention and loyalty.
- Collaborate with team members effectively and smoothly.
Mineral Analysis Assistant
Analytical Research Labs, Inc.
03.2013 - 02.2015
- Sought potential clients through advertisements and referrals.
- Introduced mineral analysis programs to the potential clients clearly and professional.
- Assisted clients to fill out their exam forms accurately by explaining the symptoms on the form.
- Interpreted the results of the mineral chats for each client.
Education
Bachelor of Science - Food And Nutrition
University of Western Ontario
London, ON04-2010
Skills
- Nutrition Guidance
- Effective Multi-Tasking
- Strong Communication Skills
- Strategic Time Allocation
- Clear Written Expression
Languages
Mandarin
Native or Bilingual
Cantonese
Full Professional
Certification
- Certified Personal Trainer - National Academy of Sports Medicine(NASM) - March 2025
- CPR/AED Certification- American Safety Training Institute - February 2025
Timeline
Supplement Advisor
Ambrosia Natural Foods
02.2020 - Current
Mineral Analysis Assistant
Analytical Research Labs, Inc.
03.2013 - 02.2015
Bachelor of Science - Food And Nutrition
University of Western Ontario
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