Summary
Overview
Work History
Education
Skills
Languages
Personal Qualities
Projects
Timeline
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CHERRY GODWIN

Montréal,Quebec

Summary

Dedicated and detail-oriented technology professional seeking to leverage technical expertise and customer relations skills in an IT Support Specialist role

Overview

5
5
years of professional experience

Work History

Sales Associate

Millennium 1 Solutions
2020.03 - 2022.12
  • Being expert specialist, contributed to sales operations by recognizing priorities and strategic objectives of each customer.

Front Desk Executive

Belvidere Place
2018.01 - 2019.11
  • Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.

Education

Bachelor of Science - Information Technology

McGill University School of Continuing Studies
Montreal, QC
04.2024

Bachelor of Science - Biotechnology

Northeastern University,
Boston, MA
01.2020

Skills

  • Proficient in Linux operating systems, including installation, troubleshooting, and basic configuration of recent Ubuntu Desktop releases.
  • Familiarity with Windows and MacOS operating systems.
  • Basic troubleshooting skills and ability to collect logs and perform fine-tuning by editing configuration files.
  • Strong communication and interpersonal skills developed through customer support experience.

Languages

English (Fluent)

Personal Qualities

  • Attention to detail, with good planning and time management skills.
  • Excellent communication, interpersonal skills and ability to work under pressure.
  • Excellent knowledge and skill in cleanliness, safety, and privacy.
  • Computer knowledge, typing, and skills in the Microsoft office suite, Network security, Agile, Operating systems like Windows, Linux and MacOS, Java, Javascript, HTML and CSS

Projects

Mobile App Development, 06/01/2023

  • Played a key role in the development of a mobile application for an internal use case, improving workflow efficiency by 30%.
  • Worked closely with developers to define project requirements, test functionality, and ensure a seamless user experience.
  • Utilized Agile methodologies to adapt to changing project requirements and facilitate ongoing improvements.

Socket Programming - Network Application Layer, 03/01/2023

  • Developed a Simple Text Processing Server (STPS) using TCP protocols in Java.
  • Configured the server socket to listen for incoming client connections. Implemented a Buffered Reader to process incoming client messages.
  • Utilized a Print Writer to send responses back to clients. Successfully demonstrated strong programming skills in Java to build a functional network application layer.

Network Design project, 02/01/2023

  • Led the design, planning, and implementation of a medium-level network for a hypothetical client.
  • Designed networks and subnets, allocated IP addresses, and set up VLANs and DHCP reservations.
  • Proposed the use of Category 6 Ethernet cables with varying lengths for efficient device connectivity.
  • Executed the network design in Packet Tracer, ensuring functionality and scalability. Provided recommendations for future upgrades, including a 10 Gbps connection speed enhancement and additional workstations and wireless access points.
  • Proposed cost-saving measures by suggesting the purchase of refurbished or used network devices.

Cloud-Based Operating System Deployment and Management, 03/01/2023

  • Led a team in deploying and managing operating systems (OS) in a cloud environment using Microsoft Azure.
  • Divided the project into two phases: one for Windows OS and the other for Linux OS.

Phase 1: 

  • Windows OS Deployment on Microsoft Azure Utilized Microsoft Azure's Infrastructure as a Service (IaaS) capabilities to deploy Windows-based virtual machines (VMs).
  • Configured VMs with various editions of Windows Server operating systems, including Windows Server 2019 and Windows Server Core.

Phase 2: 

  • Linux OS Deployment on Microsoft Azure Deployed and managed Linux-based VMs on Microsoft Azure using popular distributions like Ubuntu.

Timeline

Sales Associate

Millennium 1 Solutions
2020.03 - 2022.12

Front Desk Executive

Belvidere Place
2018.01 - 2019.11

Bachelor of Science - Information Technology

McGill University School of Continuing Studies

Bachelor of Science - Biotechnology

Northeastern University,
CHERRY GODWIN