Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

CHERRY DINH

Burnaby,BC

Summary

Dynamic and customer-focused, I excelled at 3 restaurants by enhancing guest experiences and fostering repeat business. Leveraging exceptional communication and food safety knowledge, I led teams during peak hours and implemented efficient cleaning techniques. My proactive approach resulted in significant customer satisfaction, showcasing my ability to manage both front-of-house operations and uphold stringent hygiene standards.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

5
5
years of professional experience

Work History

Server

Tuan & Thuy Kitchen
11.2024 - 02.2025
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Sever

Crab Hot Lau
11.2022 - 09.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Server

Pho TEN
09.2020 - 09.2022


  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Managed inventory of dining supplies to prevent shortages during service.

Cleaning

Self-employeed
04.2020 - 04.2022
  • Upheld stringent confidentiality standards while cleaning executive offices and sensitive areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Ensured high levels of cleanliness throughout the parks, supervising cleaning schedules.

Education

Bachelor of Arts - Business Administration

National Economics University
Hanoi, Vietnam
06-2012

Skills

  • Food Safe Level 1
  • Serve it Right certified
  • Exceptional customer service
  • Cash handling
  • Excellent communication
  • Customer service
  • Cleaning Techniques

Languages

English
Professional Working
Vietnamese
Native or Bilingual

Timeline

Server

Tuan & Thuy Kitchen
11.2024 - 02.2025

Sever

Crab Hot Lau
11.2022 - 09.2024

Server

Pho TEN
09.2020 - 09.2022

Cleaning

Self-employeed
04.2020 - 04.2022

Bachelor of Arts - Business Administration

National Economics University
CHERRY DINH