CHERRNHI LE CAMPOS
Vancouver,BC
Summary
Dedicated and versatile professional with a proven track record in administrative support, marketing coordination, social media management, hospitality supervision, and entrepreneurial endeavors.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Divya Sutra Group (Vancouver, Vernon And Calgary)
01.2024 - 05.2024
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Reported to senior management on organizational performance and progress toward goals.
- Maintained computer and physical filing systems.
Brand Marketing Coordinator
Divya Sutra Group Of Hotels
01.2024 - 05.2024
- Created and executed targeted advertising campaigns, both online and offline, resulting in increased brand exposure and higher occupancy rates.
- Used various market research tools and techniques to gather, analyze and interpret data.
- Optimized website content and layout for improved user experience, increasing time spent on site and conversion rates.
- Increased hotel bookings by developing and implementing strategic marketing campaigns.
- Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
Social Media Coordinator
Vnails And Lashes
02.2023 - 08.2023
- Designed and implemented social media strategies to align with business goals.
- Maintained current social media trends through attending professional conferences and webinars.
- Analyzed performance metrics to identify trends and areas for improvement in future campaigns.
- Improved customer satisfaction by promptly addressing inquiries and concerns via social media channels.
Restaurant Supervisor
Bon Pho And Roll
03.2022 - 01.2023
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Restaurant Cashier/Server Assistant
Vinatrang Cuisine
04.2021 - 01.2022
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Answered customers' questions, recommended items, and recorded order information.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Used POS system to enter orders, process payments and issue receipts.
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
Education
Bachelor of Science in Medical Technology -
Centro Escolar University
Makati City04.2017
High School Diploma -
Southern Luzon State University
Lucban Quezon03.2013
Skills
- Administrative Management
- Document Management
- Inbound phone call handling
- Problem-solving abilities
- Multitasking Abilities
- MS Office Suite
- Campaign Development
- Marketing and Advertising
- Customer Relationship Management
- Social Media Management
- Customer Service and Communication Skills
Languages
English
Full Professional
Additional Information
- Status in Canada - Permanent Resident
- Availability - Full Time and Part Time, Schedule is Flexible
Certification
- Licensed Medical Technologist in Philippines
- Food Safe Level 1 Certificate
- Serving It Right Certificate
- CPR and First Aid Training Certificate
Timeline
Administrative Assistant
Divya Sutra Group (Vancouver, Vernon And Calgary)
01.2024 - 05.2024
Brand Marketing Coordinator
Divya Sutra Group Of Hotels
01.2024 - 05.2024
Social Media Coordinator
Vnails And Lashes
02.2023 - 08.2023
Restaurant Supervisor
Bon Pho And Roll
03.2022 - 01.2023
Restaurant Cashier/Server Assistant
Vinatrang Cuisine
04.2021 - 01.2022
Bachelor of Science in Medical Technology -
Centro Escolar University
High School Diploma -
Southern Luzon State University
- Licensed Medical Technologist in Philippines
- Food Safe Level 1 Certificate
- Serving It Right Certificate
- CPR and First Aid Training Certificate
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