Cherrinee Holder

• Proactively identified potential hazards and addressed them promptly, minimizing risk of accidents in the kitchen.
• Demonstrated strong attention to detail while organizing and restocking kitchen supplies for efficient use.
• Maintained high standards of cleanliness in the kitchen, resulting in improved health and safety inspections.
• Adhered strictly to relevant health codes and sanitation guidelines which contributed positively towards restaurant reputation.
• Managed waste disposal efficiently, complying with established environmental policies and regulations.
• Played a key role in training new stewards on best practices, leading to increased productivity among the team.
• Accepted opportunities to learn new skills, improve performance and cross-train for other positions.

Function help

Banquet sever

• Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
• Collaborated with the culinary team to ensure proper food presentation, enhancing overall visual appeal and guest dining experience during events.
• Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
• Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
• Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.

Room Service Server

• Utilized strong multitasking skills while balancing multiple orders simultaneously, optimizing workflow efficiency.
• Conducted regular quality checks on delivered items before presenting them to guests, upholding consistent standards of excellence.
• Handled guest complaints with empathy and professionalism, swiftly resolving issues to maintain overall satisfaction.
• Maintained high levels of cleanliness and presentation for in-room dining experiences, ensuring a positive impression.

Junior Server

• Maintained high levels of cleanliness and organization within the dining area, contributing to an enjoyable dining experience for guests.
• Addressed guest concerns promptly and professionally, fostering a positive atmosphere in the restaurant.
• Worked closely with host/hostess to accommodate special requests or preferences from guests regarding seating arrangements.
• Collaborated with kitchen staff to ensure timely delivery of orders, increasing overall efficiency.
• Adapted quickly to changes in menu offerings and specials, enabling seamless communication of such updates to guests.

Barista

• Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
• Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.

• Assisted in the preparation of accurate project bids by providing detailed estimates for labor, materials, and equipment costs based on historical data and industry benchmarks.
• Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
• Enhanced project efficiency by coordinating with team members and managing resources effectively.
• Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
• Maintained clean and organized job sites, contributing to a safe working environment for all employees.

• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
• Managed multiple tasks and met time-sensitive deadlines.

• Provided personalized assistance to clients, fostering strong relationships and promoting brand loyalty.
• Collaborated with team members to share best practices and improve overall team performance in meeting targets.
• Effectively communicated complex information in a digestible format for callers of varying levels of technical understanding.
• Managed high call volumes while providing exceptional customer support and maintaining professional composure.
• Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.