Outdoor activities, dancing, singing , reading and baking
Cherre-Ann Crawford
Kelowna,BC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Experienced Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
2
2
years of professional experience
32
32
years of post-secondary education
2
2
Certifications
Work History
Advanced Practitioner Social Worker (Children & Families)
London, England
London
07.2004
- Working as a Senior practitioner carrying out child welfare and child protection assessments, working collaboratively within a team and sometimes autonomously
- Supervising and on-boarding new staff to the team and attends varies meetings with other professionals
- Excellent customer service skills gained while helping clients navigate the services of the agency
- Autonomously completed complex assessments of cases I held, and made details referrals to resources for clients
- Worked within the provisional and federal laws within the London, UK jurisdiction
- Experienced as Case Manager conducting comprehensive assessments to identify children needs and develop tailored care plans
- Skilled in crisis intervention, counselling and case management, assisting children, individuals and families facing challenging circumstances
- Proficient in advocating for children and families rights and coordinating with community resources to provide necessary support services.
- Served as a mentor to new practitioners, providing guidance on best practices, clinical skills, and professional development
- Managed complex caseloads while ensuring the highest level of care for each patient under my supervision
- Delivered exceptional care to diverse populations while respecting cultural differences and unique medical requirements of each patient group
Lead Compliance Manager & Health and Safety with HR duties
Walmart Superstore
Kelowna
11.2021 - Current
- Currently working as the Lead compliance manager within retail setting; with responsibilities in relation to compliance & health safety laws both provincial and federal
- Also, HR, on-boarding staff, dealing with and address HR type queries, customer service and training new staff
- Also gained experience as online ecommerce associate when started and quickly was promoted to Lead Compliance Manager
- Strong understanding of regulatory requirements, policies, procedures related to compliance within workplace and healthcare industry, Proven ability to develop and implement compliance project management, ensuring adherence to legal and ethical standards
- Skilled in conducting audits, risks assessments, and internal audits/ investigations to identify areas of non-compliance and implement corrective actions
- Gained skills in HR: employee relations, conflict resolution, assisted with recruitment interviews and orientations on-boarding, and fostering a positive and productive work environment
- Food Safety Certified (expires January 2028)
- Conducted thorough internal audits to ensure adherence to regulatory standards and best practices
- Collaborated with cross-functional teams to establish clear compliance guidelines and expectations for all departments
- Reviewed documents, files, transcripts, and other records to assess compliance and potential risk
- Played instrumental role in company-wide risk assessment efforts, supporting enhancements in business processes and controls
- Designed effective risk assessment strategies that helped identify areas where additional attention was needed to maintain full regulatory compliance
- Monitored key food safety KPIs and prepared evaluations, assessments, and reports
- Collaborated with HR and IT to develop and implement code of business and ethics and anti-harassment policies and related personnel training
- Performed regular compliance reviews and audits, identifying non-compliance issues
- Established and monitored compliance procedures to provide consistent implementation across departments
Education
Business Administration Diploma, Human Resources (HR)( Speciality -
Okanagan College
Kelowna, BC 09.2021 - 09.2021
Post Bac - Diploma Nursing (Postgraduate/ Accelerated) -
London South Bank University
London, UK 03.2011 - 07.2013
Degree in Social Work -
Havering College And Open University
London, Havering Essex, UK 09.2002 - 12.2005
High School Diploma -
School
Kelowna, BC 10.1997 - Current
Skills
Several Years working as a Child Welfare Social Worker and 1 year Nursing ( Paediatrics) London UKSeveral years experience working within a Senior role, and currently working as Lead Compliance Manager/ HR professional, within retail settingStrong teamwork skills; able to work autonomously as well as within a teamExcellent leadership skills demonstrated through my current role as Lead Compliance Manager, equally previous rolesExcellent administrative, HR and customer service skills gained while helping customers, vendors and staff navigate the services of the organisationAbility to communicate effectively (both orally and written) evidenced through interacting with hundreds of customers and staff alike within my current Lead Manager roleExcellent communication skills working with children and their familiesProficient computing skills and Microsoft Office Suite (Word, Excel, Outlook, Power Point) Answers telephone calls and in person queries, -on-boarding new staff, training and some HR personnel and administrative tasksExcellent customer service skillsFood Safety Certified (expires January 2028)First Aid & CPR and AED certification expires 11/22/26Voted for as Region 1 Trail blazer Women in Retail month August 2023Open work permit
Problem-Solving
Regulatory Compliance
Adaptability and Flexibility
Problem-solving aptitude
Organizational Skills
Cultural Awareness
Task Prioritization
Calm Under Pressure
Conflict Resolution
Quality Assurance
References
Available upon request.
Certification
AI Ethics (Training )
Interests
Timeline
AI Ethics (Training )
03-2024
Training - Digital Intelligence
06-2023
Lead Compliance Manager & Health and Safety with HR duties
Walmart Superstore
11.2021 - Current
Business Administration Diploma, Human Resources (HR)( Speciality -
Okanagan College
09.2021 - 09.2021
Post Bac - Diploma Nursing (Postgraduate/ Accelerated) -
London South Bank University
03.2011 - 07.2013
Advanced Practitioner Social Worker (Children & Families)
London, England
07.2004
Degree in Social Work -
Havering College And Open University
09.2002 - 12.2005
High School Diploma -
School
10.1997 - Current