Cherlynne Serafino-King
San Jose,CA
Summary
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective talent acquisition strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Director, Recruiting & People Programs
TrueML
04.2024 - Current
- Led the strategic vision and execution of talent acquisition, employer branding, and people program initiatives to support scalable growth and high-performing culture.
- Managed and mentored high-performing recruiting and people program teams, fostering career growth, collaboration, and accountability.
- Built and managed end-to-end recruiting operations, including workforce planning, headcount forecasting, DEI hiring strategies, interview enablement, and candidate experience enhancements.
- Developed and rolled out people experience programs that fostered engagement, inclusion, and employee development, L&D programs, Affinity Group frameworks, roundtables, recognition programs, and cross-functional connection initiatives available to a global workforce.
- Partnered with executive leadership, HRBPs, and business stakeholders to align hiring strategies and people initiatives with organizational priorities and workforce analytics.
- Implemented process improvements and systems optimization across ATS (Lever), automated onboarding workflows, and recruiting reporting to drive efficiency, transparency, and service excellence.
- Spearheaded change management and communication strategies for new program launches, platform transitions, and engagement initiatives across global teams.
- Championed a culture of continuous feedback, leveraging employee insights and engagement data to inform strategy and drive program iteration.
- Managed, mentored, and scaled high-performing recruiting and people program teams, fostering career growth, collaboration, and accountability.
Director, Talent Acquisition
TrueML
04.2023 - 04.2024
- Led the expansion of global recruiting operations across Latin America, building scalable strategies to attract top regional talent in alignment with company growth objectives.
- Designed and executed a comprehensive Employer of Record (EOR) hiring strategy to enable compliant and cost-effective hiring across multiple LATAM countries.
- Partnered with Finance, Legal, and HR to evaluate EOR vendors, negotiate contracts, and implement onboarding processes tailored to each country's labor laws and talent market.
- Established recruiting processes and employer branding initiatives to position the company as an employer of choice in LATAM tech hubs.
- Built and coached a regional recruiting team to support high-volume and specialized hiring while maintaining a strong candidate experience and DEI focus.
- Created performance dashboards and reporting mechanisms to track hiring efficiency, cost-per-hire, time-to-fill, and EOR impact across LATAM markets.
- Developed localized talent engagement strategies, incorporating regional insights to drive pipeline growth, conversion rates, and retention outcomes.
Senior Manager, Talent Acquisition
TrueML
04.2022 - 04.2023
- Company Overview: TrueML is a sister company of TrueAccord. Employees were transitioned into new entities built as the company grew.
- Launched automated onboarding workflows using Enboarder, creating a more personalized and consistent experience for new hires while reducing manual tasks for the People team.
- Implemented the Korn Ferry Interview Architect framework to standardize interview practices, improve candidate evaluation, and support more objective, competency-based hiring decisions.
- Partnered with HR, IT, and hiring teams to integrate onboarding and interview tools, ensuring a seamless candidate-to-employee transition.
- Led training sessions for hiring managers to drive adoption of structured interviews and improve overall interview quality and consistency.
- Established success metrics to measure onboarding impact and hiring quality, using candidate feedback and process data to guide continuous improvement.
- Provided strategic support to department leaders to align hiring practices with team goals and enhance the overall talent acquisition process.
Manager, Talent Acquisition
TrueAccord
10.2019 - 04.2022
- Built and scaled the technology team (product/engineering), growing the team from 8 to 50+ technology employees to meet aggressive product and technical roadmaps.
- Developed and executed sourcing strategies to attract top-tier engineering talent in a competitive market, leveraging both inbound and outbound channels.
- Hands on recruiting while hiring and leading a team of up to 6 recruiters and 2 coordinators, defining goals, coaching performance, and aligning efforts to business priorities.
- Partnered with Engineering and Product leadership to forecast hiring needs, define role requirements, and drive efficient, high-quality hiring decisions.
- Implemented structured recruiting processes, interview loops, and hiring metrics to support consistency and speed at scale.
- Created recruiting dashboards to monitor pipeline health, time-to-fill, and hiring velocity, ensuring transparency and data-driven decisions.
- Helped establish a strong engineering employer brand through targeted outreach, candidate experience improvements, and collaboration with marketing.
Senior Talent Acquisition Partner
TrueAccord
12.2017 - 10.2019
- Sole recruiter managing full recruiting life-cycle for all roles for a fin-tech startup.
Early
Career
Tech Recruiter/Account Manager
Modis
11.2016 - 12.2017
Resource Development Manager / VMS Technical Recruiter
Modis
11.2015 - 11.2016
Talent Representative/ VMS Technical Recruiter
Kforce Technical Staffing
07.2015 - 11.2015
Recruiting Manager/Account Manager
MVP Staffing
04.2014 - 07.2015
Office Administrator
Sunny Registration Services
01.2013 - 04.2014
Recruiter
Balance Staffing
05.2012 - 01.2013
Office Admin / HR Support
Tencent America
12.2011 - 01.2012
Education
Diploma -
Tennyson High School
Skills
- Strategic planning
- People management
- Project management
- OKR/Goal setting
- Budget management
- Change management
- Contract management
- Leadership development
- Process improvement
Certification
Korn Ferry Leadership Architect Framework Issued December 2021
Timeline
Director, Recruiting & People Programs
TrueML
04.2024 - Current
Director, Talent Acquisition
TrueML
04.2023 - 04.2024
Senior Manager, Talent Acquisition
TrueML
04.2022 - 04.2023
Manager, Talent Acquisition
TrueAccord
10.2019 - 04.2022
Senior Talent Acquisition Partner
TrueAccord
12.2017 - 10.2019
Tech Recruiter/Account Manager
Modis
11.2016 - 12.2017
Resource Development Manager / VMS Technical Recruiter
Modis
11.2015 - 11.2016
Talent Representative/ VMS Technical Recruiter
Kforce Technical Staffing
07.2015 - 11.2015
Recruiting Manager/Account Manager
MVP Staffing
04.2014 - 07.2015
Office Administrator
Sunny Registration Services
01.2013 - 04.2014
Recruiter
Balance Staffing
05.2012 - 01.2013
Office Admin / HR Support
Tencent America
12.2011 - 01.2012
Early
Career
Diploma -
Tennyson High School
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