Cherlyn Young
Bakersfield,California
Summary
Highly skilled and dedicated medical professional with 20+ years of experience in patient registration and administration in a large acute hospital. Enthusiastic, detailed oriented and contributing to team success and organizational growth. Motivated to learn and excel within the organization with a track record of positive outcomes driven by excellent communication skills. Ensuring compliance with rules and regulations and optimizing operational efficiency.
Overview
32
32
years of professional experience
Work History
Patient Access Representative
MEMORIAL HOSPITAL BAKERSFIELD
01.2010 - 06.2021
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy. Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services. Received patient deductibles, co-pay amounts and discussed options to satisfy remainder of patient financial obligations. Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Director
Willie Young's Home For Young Men
10.2005 - 01.2010
- Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget. Trained and managed teams and discussed issues to provide resolution and apply best practices. Hired and directed employees to achieve daily and long term operations and business goals. Optimized operational Processes by developing company-wide analytics tool to address client-specific metrics.Developed and maintained positive relationships with employees. Created organization and vision statements for use by all employees. Worked closely with organizational leadership, including board of directors, to strategically affect direction of operations. Assisted facility managers during decision-making process by compiling daily reports to suggest corrective action.Developed Processes and procedures for strengthening client relationships and improving communications supporting client advocacy. Administer medications.Oversee Group Home to ensure client needs are being met in all areas.
Correctional Officer
Taft Correctional Institure
11.1997 - 10.2006
- Carried out day-day-day duties accurately and efficiently. Worked flexible hours; night, weekend, and holiday shifts
- Made rounds at specified intervals and conducted head counts and roll calls. Completed intake paperwork, fingerprints and searches. Escorted inmates to and from cells, court, hospitals and medical appointments. Tracked inmates through head counts, visitor logs and scheduled activities. Discussed with offenders links between criminal behavior and anger management problems or drug and alcohol abuse. Searched building and grounds, living quarters and work areas for contraband.
Admitting Clerk
Mercy Hospital Bakersfield
06.1989 - 06.1997
- Handled admission processes and discharge procedures to transfer patients from hospital to home care, extended facility and self-care plans. Verified patient details and insurance coverage and collected co-pays. Arranged forms and charts for each patient. Reviewed and corrected claim errors to facilitate smooth processing.
Education
Certificate - Clerical Typist
Santa Barbara Business College - Bakersfield
Bakersfield, CA06.1986
High School Diploma -
West High School
Bakersfield, CA06.1979
Skills
- Data Entry
- Statistical Data Management
- Payment processing
- Proficient in Windows 2010
- Microsoft, Powerpoint, Excel, Cerner
- Medical Coding
Timeline
Patient Access Representative
MEMORIAL HOSPITAL BAKERSFIELD
01.2010 - 06.2021
Director
Willie Young's Home For Young Men
10.2005 - 01.2010
Correctional Officer
Taft Correctional Institure
11.1997 - 10.2006
Admitting Clerk
Mercy Hospital Bakersfield
06.1989 - 06.1997
Certificate - Clerical Typist
Santa Barbara Business College - Bakersfield
High School Diploma -
West High School
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