Cherise Locke
Niagara Falls,Canada
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Bartender/Server
Wings and things
Niagara Falls, Canada
04.2023 - 09.2025
- Greeted and accommodated guests, enhancing overall guest experience from first interaction.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Maintained organized and clean bar during busy hours to support efficient service.
- Restocked and organized spirits, beer, and wine to ensure seamless bar operations.
Host/Server
Hard Rock Cafe
Niagara Falls, Canada
06.2022 - 09.2024
- Delivered exceptional customer service by clearly communicating menu details, dietary restrictions, and special requests to enhance guest satisfaction.
- Listened to customer needs and concerns, providing timely solutions to improve overall dining experience.
- Assisted servers and staff during peak hours to ensure efficient service and a smooth dining experience.
- Prioritized tasks and managed time efficiently, completing all assigned duties accurately and on time.
Server/Host
Sundowner
Niagara Falls, Canada
05.2020 - 10.2022
- Monitored guest experiences throughout meal service, addressing additional requests promptly.
- Handled customer complaints and inquiries swiftly to ensure satisfaction.
- Engaged with customers in a friendly, professional manner to enhance overall dining experience.
- Resolved customer complaints and inquiries in a timely manner.
Education
High school diploma -
Stamford collegiate
Niagara Falls, ONSkills
- Beverage knowledge
- Customer service
- Able to work in fast pace environments
- Menu knowledge
- Cocktail preparation
References
References available upon request.
Timeline
Bartender/Server
Wings and things
04.2023 - 09.2025
Host/Server
Hard Rock Cafe
06.2022 - 09.2024
Server/Host
Sundowner
05.2020 - 10.2022
High school diploma -
Stamford collegiate