Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Hi, I’m
Cherise Horton
Scarborough,ON
Summary
Work History
Barter Network Ltd.North York, ON
Office Manager
06.2018 - Current
Job overview
- Maintained computer and physical filing systems.
- Managed over 60 customers calls per day.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
- Maintained CRM database with customer updates and report generation.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Sourced vendors for special project needs and negotiated contracts.
Barter Network LtdNorth York, ON
Email Marketing Director
09.2013 - Current
Job overview
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Used coordination and planning skills to achieve results according to schedule.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Barter Network Ltd.North York, ON
Receptionist
09.2013 - Current
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Corresponded with clients through email, telephone or postal mail.
- Answered over 1000 of incoming calls daily to resolve customer issues and schedule appointments.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
Education
Canadian Business CollegeToronto, ON
No Degree from Business Management
01.2013
University Overview
Skills
- G-Suite
- Flexible and Adaptable
- Self-Motivated
- Team building
- MS Office
- Data Entry
- Active Listening
- Multitasking Abilities
- Dependable and Responsible
- Good Telephone Etiquette
- Attention to Detail
- Organization and Time Management
Timeline
Office Manager
Barter Network Ltd.
06.2018 - Current
Email Marketing Director
Barter Network Ltd
09.2013 - Current
Receptionist
Barter Network Ltd.
09.2013 - Current
Canadian Business College
No Degree from Business Management
Overview
22
years of professional experience
Similar Profiles
Pavan KankanalaPavan Kankanala
Key Account Manager at Barter VoIP LimitedKey Account Manager at Barter VoIP Limited
Chiara SignorelliChiara Signorelli
Senior Project Manager at Barter PartnershipSenior Project Manager at Barter Partnership
Shane HolsteinShane Holstein
Sales Manager at Debt BarterSales Manager at Debt Barter