Jaida Mendez
Etobicoke,ON
Summary
Detail-oriented and tech-savvy professional with hands-on experience in troubleshooting, maintenance, and data entry. Skilled at analyzing issues, applying practical solutions, and learning new systems quickly. Recognized for precision, reliability, and a strong ability to adapt technical skills to support efficiency and deliver excellent service.
Overview
4
4
years of professional experience
Work History
Maintenance Technician
Pool People Limited (PPL)
Missisauga, CA
05.2022 - Current
- Managed technical inventory and hardware components, ensuring systems and equipment were fully operational and properly maintained.
- Troubleshot and resolved system and device issues, applying analytical thinking to diagnose problems and implement solutions efficiently.
- Performed routine system inspections and maintenance, ensuring compliance with operational and safety standards while maintaining accurate records.
- Provided end-user support and training, guiding clients on proper use of technical equipment and systems to optimize performance.
- Documented processes and solutions, contributing to knowledge sharing and supporting team efficiency.
Data Entry Specialist
IMS
Toronto, CA
01.2022 - 04.2023
- Entered and managed data in digital systems, ensuring accuracy and consistency.
- Provided general administrative and technical support, assisting with office operations and workflow efficiency.
- Prepared and reviewed documents with attention to detail, maintaining accuracy and professional standards.
Education
Bachlor of Science - Computer Science
Tent University
Peterborough, Canada06.2025
High school diploma - Honours, French immersion
Richview High School
Toronto, Canada06.2020
Skills
- Basic Troubleshooting & Problem Solving – comfortable identifying issues and learning solutions quickly
- Data Entry & Analysis – able to organize information accurately and track details efficiently
- Customer & Team Support – experience assisting clients and collaborating with colleagues
- Equipment Maintenance – hands-on experience with tools and systems, learning technical procedures
- Attention to Detail & Organization – careful, methodical, and reliable in completing tasks
- Verbal & Written Communication – able to explain information clearly and follow instructions
- Adaptability & Willingness to Learn – quick to pick up new software and technical processes
Projects
Detail-oriented and tech-curious professional with hands-on experience in troubleshooting, equipment maintenance, and customer support. Skilled at problem-solving, learning new systems quickly, and providing clear guidance. Recognized for reliability, attention to detail, and adaptability, eager to grow in a computer technical or IT support role.
Timeline
Maintenance Technician
Pool People Limited (PPL)
05.2022 - Current
Data Entry Specialist
IMS
01.2022 - 04.2023
Bachlor of Science - Computer Science
Tent University
High school diploma - Honours, French immersion
Richview High School
Similar Profiles
Aidan BudrewiczAidan Budrewicz
Maintenance Technician at Pool People LimitedMaintenance Technician at Pool People Limited
Stephanie DavisStephanie Davis
Home Health Caregiver at PPLHome Health Caregiver at PPL
Karolina Acevedo EstevezKarolina Acevedo Estevez
Home Health Aide/ CDPAP at PPLHome Health Aide/ CDPAP at PPL
HARVINDER KAUR HARVINDER KAUR null
Campus Response Unit at GardaWorld – Toronto Metropolitan UniversityCampus Response Unit at GardaWorld – Toronto Metropolitan University
Kavya NairKavya Nair
LAB TECHNICIAN (EG-03) at Canadian Food Inspection AgencyLAB TECHNICIAN (EG-03) at Canadian Food Inspection Agency