Summary
Overview
Work History
Education
Skills
Timeline
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Cherie Maiava

San Bernardino

Summary

Pursuing full-time roles that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

3
3
years of professional experience

Work History

Cashier Assistant

7 Eleven Gas Station
02.2024 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Organized and replenished inventory and beverage items to support smooth store operations.
  • Participated in regular inventory counts, ensuring accuracy in store stock levels.

Mail Handler Assistant

Mail Choice
09.2021 - 12.2021


  • Managed time-sensitive materials effectively, ensuring their prompt delivery within designated deadlines.
  • Sorted and filed mail to support smooth postal operations.
  • Generated and applied tracking labels for packages efficiently.

Education

Psychology

Crafton Hills College
Yucaipa, CA

High School Diploma -

Redlands High
Redlands, CA
06-2020

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Patience and empathy
  • Social skills
  • Communications
  • Reliability
  • Time Management

Timeline

Cashier Assistant

7 Eleven Gas Station
02.2024 - Current

Mail Handler Assistant

Mail Choice
09.2021 - 12.2021

Psychology

Crafton Hills College

High School Diploma -

Redlands High

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Cherie Maiava