Cheri Rose
Marina
Summary
Reliable business professional experienced and dedicated to enhancing employee satisfaction and business success. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Past accomplishments are a direct result of ability to assess situations, generate a plan of action, and work the plan.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Recruitment and Onboarding Specialist
University Corporation at Monterey Bay
04.2024 - Current
- Facilitate the benefited employee recruitment process, including routing Request to Recruit (RTR) forms, updating and maintaining job descriptions, creating requisitions, collaborating with advertising partners and posting on external platforms, reviewing and forwarding applications, and collaborating closely with committees to ensure adherence to hiring procedures.
- Coordinate interview scheduling and communicate details between candidates and committees to facilitate a smooth interview process.
- Lead committee chair meetings to ensure committees are well-prepared and informed throughout the hiring process.
- Initiate, monitor, and review background and reference checks for new hires, ensuring adherence to legal requirements and organizational standards.
- Enter benefited new hires into various systems including GoCo and ADP
- Provide recruitment support and recommendations for non-grant funded positions Attend Grant Set Up Meetings and provide PIs with HR and Payroll procedures for their new grant(s).
- Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
- Put together employee files and collected required digital or physical information to meet requirements.
- Manage the California Department of Justice Scan Portal and LiveScan fingerprinting results to ensure compliance with legal requirements and organizational protocols.
- Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
- Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
- Managed multiple onboarding projects simultaneously, ensuring timely completion while maintaining high-quality standards.
- Led professional and thorough orientation sessions, introducing new hires to key company information.
- Serve as the primary communication liaison for hiring managers, department contacts, and candidates, ensuring a positive experience throughout the benefited employee recruitment and onboarding process.
- Oversee the comprehensive onboarding process for benefited new hires, ensuring completion of tasks and providing a welcoming introduction to the University Corporation culture, policies, and procedures. Generate offer letters.
- Manage and optimize various systems including NEOED (applicant tracking), SumTotal (training), providing technical support, implementing improvements, and maintaining document
- Serve as the main point of contact for new hires, addressing their questions and concerns, and providing necessary support and guidance throughout their onboarding journey.
- Represent the University Corporation at on and off-campus job fairs and recruiting events.
- Provide recruitment support and recommendations for non-grant funded positions Attend Grant Set Up Meetings and provide PIs with HR and Payroll procedures for their new grant(s).
- Provide new hires with manuals, guidelines, and credentials as needed to foster preparedness and empowerment.
- Monitor SumTotal reports to ensure compliance with mandatory training.
- Conduct periodic check-ins with new hires, assisting with acclimation into their new roles and assessing the effectiveness of the onboarding process.
- Design and administer employee surveys to gather feedback, enabling data-driven decision-making processes and continuous improvement initiatives.
- Develop and administer specialized training programs for hiring committees, ensuring they are equipped with the necessary skills to conduct effective interviews.
- Develop and maintain procedural documentation, policies, presentations, forms, training, and other organizational resources to ensure alignment with organizational goals and regulatory compliance.
- Publish HR newsletter to disseminate updates to all staff members, enhancing engagement and communication across the organization.
- Contribute to organizational engagement, diversity, inclusion, and recruiting goals by implementing strategies and participating in workgroups.
- Generate various reports as requested.
- Establishes and maintains effective relationships with university and Auxiliary staff, faculty, students, as well as the general public.
- Assist auditors with document requests.
- Maintains confidentiality and uses discretion in disseminating information.
- Assist in other areas of HR and/or Payroll as needed.
- Problem-solves various auxiliary-related administrative matters as they arise.
- Participate in event planning and execution as necessary.
- Takes on special projects and performs other duties as assigned.
HRIS Analyst
University Corporation at Monterey Bay
04.2023 - 03.2024
- Acts as initial point of contact for Principal Investigator's (PI's) and department contacts for all inquiries and matters relating to employee hires, payroll, terminations, and general HR inquiries. Generates and monitors pending personnel actions and appointment end-dates.
- Maintains various forms of confidential personnel data on newly-appointed and continuing employees.
- Respond to questions and requests from employees relating to HRIS systems and on-boarding assistance.
- Oversee on-boarding process of all non-benefited hires - delegate communication sent to new hires and departments.
- Responsible for overseeing all updates in HRIS databases (ADP, GoCo, & CMS) - new hires, changes, and terminations.
- Oversight and maintenance of HRIS systems (GoCo, ADP, Equifax, Accurate Background).
- Manage the processing of Employee Status Forms (ESFs) each payroll cycle.
- Manage funding approval process of ESFs within Corporation Administration - coordinate approval and resolve issues with Post Award & Accounting staff and managers as needed.
- Manage Person of Interest (POI) additions and terms in CMS, clarify active status with departments.
- Oversee Faculty and Other Additional Employment (FAE/OAE) rate review process – verify discrepancies with Stateside Human Resources.
- Manage CA DOJ Live Scan Portal and Background check results.
- Update and manage internal ESF tracking (ESF list and ESF ends list).
- Document and update administrative procedures.
- Attend Grant Set Up Meetings and provide PIs with HR and Payroll procedures for their new grant(s).
- Attend Campus HRIT meetings when possible.
- Assists with the production of reports, statistical data, and other publications.
- Provides basic information and assistance to Corporation and University regarding Corporation’s programs, policies, and procedures.
- Performs application upgrades, as well as provides training and technical support.
- Develops and implements new processes and systems for efficient HR management.
- Ensure data accuracy and integrity within the HRIS system by performing regular audits and data validation
- Provide technical support to HR staff and end-users regarding the HRIS system
- Assist with employee onboarding, including HRIS system training and support
- Generate reports and analyze HR metrics using data from the HRIS system
- Identify opportunities to improve HR processes through the use of the HRIS system
- Develop and maintain user manuals, standard operating procedures (SOPs), and other training materials related to the HRIS system
- Establishes and maintains effective relationships with university and Auxiliary staff, faculty, students, as well as the general public.
- Assist auditors with document requests.
- Maintains confidentiality and uses discretion in disseminating information.
Administrative and Financial Coordinator
CSUMB, Student Housing And Residential Life
02.2017 - 04.2023
- Handles department recruitment process including; interview scheduling, corresponding documents and itineraries, correspondence with candidates, scheduling onboarding and training of professional staff
- Serves as liaison with University Corporation at Monterey Bay Human Resources
- Manage budgets and assist with departmental budget development process
- Prepares, processes, and reviews documents, including, but not limited to: budget, revenue and expense transfers; requisitions and invoices; travel requests and claims; payment forms; payroll adjustments; chartfield requests and updates. Ensures proper application of department accounting, budget, finance, and other applicable policies and best practices.
- Reconcile all department procurement cards; enter chartfield into system and sends supporting documents to procurement office.
- Monitors and maintains all financial records; reconciles departmental budget transactions and expenses for Student Housing department to ensure expenditures are within budget limits.
- Produce monthly budget reports for staff and leadership to review; meet with each area to reconcile their area budgets
- Supervised three student assistants; learning budget reconciliation for RHA
- Coordinates availability of conference rooms for participants
- Order, check-in, and distribute office supplies, create/order business cards, letterhead, name tags and office swag
- Process payment for all supplies, services, and reimbursements
- Process payment of all department procurement cards on monthly basis
- Make travel arrangements, prepare required paperwork, and process travel claims for entire staff
- Payroll lead for professional and student staff; Maintain payroll records and track student assistant hours for evaluation process
- Provide administrative support for Director and other administrative staff, as needed
- Maintains Director’s schedule
- Interact with other campus agencies on behalf of department
- Assist with planning of major departmental events (i.e. Check-in day, student assistant training, opening, closing, staff retreats, department-wide staff appreciation events)
- Update and maintain professional and student staff’s meal plan concessions and other compensation using CBORD (PCS) system
- Attends meetings and participates on committees as warranted by scope of work, or as assigned by Director
- Responsible for desk top and laptop inventory, purchases and work orders
Senior Executive Assistant/Special Projects
Reproductive Science Center
10.2016 - 02.2017
- Provided administrative support to senior leadership and members of executive board while maintaining confidentiality
- Allocated executive tasks and managed complex calendars and administrative functions; assisted senior management with major initiatives and projects
- Recruitment and first interview of Registered Nurses and Medical Assistants
- Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale
- Peer Reviews; managed case managers schedules
- Assisted Human Resource Director with training, evaluations, job postings, application tracking and employee records
- Implemented new Docusign program for patients, staff and physicians
- Trained and supervised three lower-level clerical (front office) staff
- Organized and scheduled Physicians and Registered Nurses monthly meetings; scheduling monthly speaker
- Managed facility’s account payable
- Contract negotiations; serve as point of contact for outside vendors
- Provided administrative and business support to Executive Director, Director of Operation and management team by conducting research, special projects and handling information requests
- Managed and scanned patient medical records; quality control
- Administered/maintained a variety of daily, weekly, monthly and quarterly reports
- Developed and maintained system for upcoming deadlines on incoming requests, projects, and events
- Created and distributed company-wide announcements and newsletter
- Oversaw inventory of office supplies; “Go to person” for up to 150 staff members, troubleshooting complex administrative and training issues promptly
- Scheduled patient procedures and ordering of medication
- Worked with highly sensitive data in a confidential and professional manner
- *Offered permanent promotion, declined because already accepted position at CSU Monterey Bay
Financial Specialist/Executive Assistant
Coastal Fertility Specialists
08.2014 - 09.2016
- Worked with highly sensitive data in confidential and professional manner
- Verified and maintained current requirements/knowledge of payers, manages payer communication and obtain and document authorization for patients
- Performed financial counseling process on patients prior to treatment, which included patient financial obligations, billing practices and established financial arrangements
- Responsible for monitoring and collecting financial responsibilities of patients
- Managed facilities accounts payable, completed payments and controlled expenses by receiving, processing, verifying and reconciling vendor statements, research and correct discrepancies, reconciled corporate credit card statements and prepared expense reports
- Calculated, posted and managed accounting figures and financial records; regularly tabulated data and compiled necessary reports
- Trained and supervised two financial counselors and three front desk receptionist staff
- Reimbursement management, collections and contract negotiations
- Backup to HR Director for payroll, benefit enrollment and training (Human Resource Generalist)
- Provided administrative and business support to Executive Director and management team
Accounts Receivable Clerk/Biller/Human Resource Generalist
Laurel Baye Healthcare
09.2013 - 08.2014
- (Office closed)
- Used coded data to produce and submitted claims to insurance companies
- Responsible for insurance denials, adjustments and appeals
- Verified patients’ insurance coverage, recorded appropriate information in information system
- Handled collections on unpaid accounts: Insurance claims and vendor accounts
- Managed facility’s accounts receivable reports, secured revenue by verifying and posting receipts, resolving discrepancies
- Gathered employee enrollment data
- Payroll, maintained employee confidence and protects payroll operations
Program Planner
Relay For Life, Crestwood Manor Rehabilitation Hospital
01.2011 - 08.2013
- Developed and implemented project plans and budgets to ensure successful execution
- Facilitated workshops to collect project requirements and user feedback.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Analyzed project performance data to identify areas of improvement.
Administrative Assistant/Medical Biller
Dr. Stephen K. Liu
08.2009 - 01.2011
- Verified eligibility and obtained authorizations for patients
- Responsible for insurance denials, adjustments and appeals
- Verified patients’ insurance coverage, recorded appropriate information in information system
- Handled collections on unpaid accounts: Insurance claims and vendor accounts
- Managed facility’s accounts payable reports
- Payroll, maintained employee confidence and protects payroll operations
- Entered physicians’ procedure notes
Education
MBA -
Liberty University
Lynchburg, VA05.2017
Bachelor of Science - Healthcare Administration
Kaplan University
05.2013
Associate of Science - Medical Office Specialist
Kaplan College - Stockton
Stockton, CA10.2009
Skills
- Professional Skills:
- Strong, and outstanding operational, and developmental skills and abilities
- Expert in handling data management practices, research compilation, analysis, and other report making procedures
- Qualified and expert in handling various Microsoft applications like MS Power Point, MS Word, MS Excel, Google Sheets, Google Docs and Outlook
- Proficient in handling official procedures, preparing budget reports, record keeping, contract administration
- Experienced in bank draw correspondence, strategic planning, accounts receivable, accounts payable, and collections
- Personal Skills:
- Sound communicational and interpersonal skills and abilities
- Skilled in training other staff members efficiently and systematically
- Capable of maintaining flexible and effective working relationships with staff, vendors and students
- Competent in resolving problems, and handling work independently
- Possess complete understanding and ability to help other team associates in their work
Certification
California Employment Essentials - Human Resource Management How to Manage Conflict and Confrontation
Currently enrolled in SHRM-CP classes - Will be certified by the end of 2025
Affiliations
Achievements
Volunteer
Bi-National Health Fair – International effort to help the uninsured community Children’s Hospital Fundraisers – Created and executed quarterly (for cancer research)
Memberships
National Technical Honor Society (NTHS) CPR Certified
National Association of Professional Women
Additional Information
- National Technical Honor Society President
- Dean's List
- Graduated on President's List/Summa Cum Laude
Timeline
Recruitment and Onboarding Specialist
University Corporation at Monterey Bay
04.2024 - Current
HRIS Analyst
University Corporation at Monterey Bay
04.2023 - 03.2024
Administrative and Financial Coordinator
CSUMB, Student Housing And Residential Life
02.2017 - 04.2023
Senior Executive Assistant/Special Projects
Reproductive Science Center
10.2016 - 02.2017
Financial Specialist/Executive Assistant
Coastal Fertility Specialists
08.2014 - 09.2016
Accounts Receivable Clerk/Biller/Human Resource Generalist
Laurel Baye Healthcare
09.2013 - 08.2014
Program Planner
Relay For Life, Crestwood Manor Rehabilitation Hospital
01.2011 - 08.2013
Administrative Assistant/Medical Biller
Dr. Stephen K. Liu
08.2009 - 01.2011
Bachelor of Science - Healthcare Administration
Kaplan University
Associate of Science - Medical Office Specialist
Kaplan College - Stockton
MBA -
Liberty University
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