Cherhara Shields
Simi Valley
Summary
Experienced with team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain positive work environment. Track record of enhancing team performance and maintaining operational efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
07.2012 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
Dental Assistant Program
Global Dental Assistant Program
05.2025 - 07.2025
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Education
Bachelor of Science - Liberal Arts And Sciences
University of Bridgeport
Bridgeport, CT05-2008
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Customer-oriented
- Conflict resolution techniques
Certification
- CPR/BLS
- Coronal Polishing
- 8-HR Infection Control
- Radiation Safety
- Dental Assistant
- Front Desk Training
- RDA Prep Course
Timeline
Dental Assistant Program
Global Dental Assistant Program
05.2025 - 07.2025
Shift Supervisor
Starbucks
07.2012 - Current
Bachelor of Science - Liberal Arts And Sciences
University of Bridgeport
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