Summary
Overview
Work History
Education
Skills
Timeline
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Cherelyn Bellen

Fort McMurray

Summary

Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

12
12
years of professional experience

Work History

Trainer Assistant

JOBSKILLS Training Center Inc
05.2017 - 09.2020
  • Filed, organized and archived training materials to support future training sessions.
  • Developed assessment surveys, feedback and monitoring systems to drive analysis for training program reporting.
  • Coordinated day-to-day administration and logistics of face-to-face and online training courses.
  • Updated and set up instructions and uploaded course materials in webinar and learning management software.

Field Recruiter

Service Resources Inc
07.2015 - 12.2016
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Advertised job opportunities on social media platforms and job boards.

Sales Clerk

7 Eleven Store
06.2012 - 04.2015
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Kept front check out area clean and organized for efficient service.
  • Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
  • Processed payments and returns with accuracy and efficiency.
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.

Coordinator of Electronics Company

Nidec Precision Inc.
01.2009 - 01.2010
  • Provided daily supervision, feedback and oversight to direct reports.
  • Audited production reports, tracking data entry and processing errors.
  • Participated in weekly conference calls with management to discuss department updates and strategies.
  • Developed and implemented department policies and Standard Operating Procedures (SOP).
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

Education

College Level Third Year - Bachelor of Secondary Education Major in English

Phinma Rizal College of Laguna
Brgy Parian Calamba Laguna Philippines
04.2023

Skills

  • Instructional Strategies
  • Payment Collection
  • Individual Trainings
  • Customer Needs Assessments
  • Records Filing
  • Clerical Support
  • Human Resources
  • Service Quality
  • Client Inquiries
  • Safety Awareness
  • Team Goals
  • Preventive Maintenance
  • Work Coordination
  • Stock Inventory
  • Online Promotions
  • Teaching

Timeline

Trainer Assistant

JOBSKILLS Training Center Inc
05.2017 - 09.2020

Field Recruiter

Service Resources Inc
07.2015 - 12.2016

Sales Clerk

7 Eleven Store
06.2012 - 04.2015

Coordinator of Electronics Company

Nidec Precision Inc.
01.2009 - 01.2010

College Level Third Year - Bachelor of Secondary Education Major in English

Phinma Rizal College of Laguna

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Cherelyn Bellen