Cherael Murray
Elk Grove
Summary
Dynamic professional with extensive experience at Nivano Physicians, excelling in quality management and network expansion. Proven expertise in data analysis and team leadership, driving compliance and performance improvements. Adept at developing strategic initiatives and mentoring others, fostering growth and operational efficiency in diverse environments.
Overview
17
17
years of professional experience
Work History
Quality and Risk Administrator
Nivano Physicians
Sacramento
08.2022 - Current
- Managed provider quality programs alongside Medicare and Medi-Cal analytics.
- Utilized EMR systems, including Epic and Availity, to enhance data management.
- Monitored HEDIS and STARS metrics to ensure compliance with quality standards.
- Coordinated performance improvement initiatives and vendor-facing CRM programs.
Network Manager
Nivano Physicians
Sacramento
11.2021 - Current
- Expanded provider networks through contracting with primary care physicians, specialists, and ancillary service providers.
- Led onboarding and credentialing processes while ensuring compliance with CMS, DHCS, and health plan guidelines.
- Conducted site visits to deliver managed care education and analyze network performance for improvement recommendations.
Co-Owner & Financial Administrator
WJHR Transportation
Sacramento
01.2019 - Current
- Manage financial operations including budgeting, payroll, invoicing, and compliance.
- Oversee transportation operations for adults with mental disabilities, ensuring safety and quality service.
- Develop growth strategies and operational plans to optimize business efficiency.
Budgeting/Clerical/Records
No Hands Lifted
Sacramento
01.2019 - Current
- Managed budgeting, monthly billing, and inventory for nonprofit outreach programs.
- Coordinated events, travel logistics, and provided administrative support.
- Oversaw financial operations to ensure program sustainability.
- Streamlined administrative processes to enhance operational efficiency.
Founder & Lead Instructor
The School of Esther
01.2018 - Current
- Develop and lead workshops focused on business, leadership, and personal growth for young women.
- Mentor participants nationwide, helping them achieve business and entrepreneurial goals.
Clerical/Administrative & Budgeting Analyst
Old Path Cathedral
Sacramento
01.2009 - Current
- Oversaw budgeting, grant management, and public relations for community programs.
- Coordinated events, fundraising, and outreach initiatives to enhance community services.
Care Coordinator
Nivano Physicians
Sacramento
11.2021 - 08.2022
- Managed scheduling, treatment plans, and healthcare resource education.
- Processed authorizations and coordinated Medicaid/Medi-Cal services.
Independent Living Services Instructor/Job Developer
Pride Industries
Sacramento
10.2020 - 10.2021
- Facilitated instruction to adults with developmental disabilities, focusing on independence and job readiness.
- Conducted job preparation courses, career fairs, and financial literacy training.
- Assisted clients with personal and professional skill development to secure employment.
Education
MBA - Business Administration
Grand Canyon University
Phoenix, AZ05-2025
BA - Business Administration - General Management
California State University, East Bay
East Bay, CA01.2022
AS - Business Administration
Napa Valley College
Napa, CA01.2019
AS - Natural Sciences & Mathematics
Napa Valley College
Napa, CA01.2019
AA - Human Services
Napa Valley College
Napa, CA01.2013
Skills
- Business strategy and financial management
- Teaching and mentorship
- Training development and leadership
- Team building and communication
- Data analysis and reporting
- Public speaking and Microsoft Office proficiency
- CRM systems expertise
References
References available upon request.
Timeline
Quality and Risk Administrator
Nivano Physicians
08.2022 - Current
Network Manager
Nivano Physicians
11.2021 - Current
Care Coordinator
Nivano Physicians
11.2021 - 08.2022
Independent Living Services Instructor/Job Developer
Pride Industries
10.2020 - 10.2021
Co-Owner & Financial Administrator
WJHR Transportation
01.2019 - Current
Budgeting/Clerical/Records
No Hands Lifted
01.2019 - Current
Founder & Lead Instructor
The School of Esther
01.2018 - Current
Clerical/Administrative & Budgeting Analyst
Old Path Cathedral
01.2009 - Current
MBA - Business Administration
Grand Canyon University
BA - Business Administration - General Management
California State University, East Bay
AS - Business Administration
Napa Valley College
AS - Natural Sciences & Mathematics
Napa Valley College
AA - Human Services
Napa Valley College
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