Chengyue Dai
Burlington,Canada
Summary
Highly motivated Restaurant Food and Service Manager with experience in restaurant operations, staff coordination, and customer service. Skilled in order management, team collaboration, and inventory control to ensure smooth business operations. Adept at POS systems, food safety protocols, and leadership within a fast-paced restaurant environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Food and Service Manager
The Arch Noodle House
Hamilton, Canada
08.2023 - Current
- Develop and manage employee work schedules to ensure efficient restaurant operations
- Coordinate between kitchen staff and front-line servers to maintain high-quality service
- Oversee order management, inventory control, and supplier coordination
- Lead customer service efforts to enhance guest experience and resolve issues effectively
- Ensure compliance with food safety standards and industry regulations
Assistant Manager / Server (Part-Time)
The Arch Noodle House
Hamilton, Canada
01.2022 - 05.2023
- Started as a server and was promoted to Assistant Manager due to exceptional performance
- Assisted in daily restaurant operations, staff supervision, and training
- Managed customer orders and resolved service-related issues efficiently
Intern – Loan Analyst (Corporate Banking Department)
China Minsheng Bank Corp., Ltd.，
Guangzhou, China
07.2021 - 09.2021
- Assisted in evaluating corporate loan applications and financial risk analysis
- Conducted market research and data analysis for investment decisions
- Prepared financial reports and presentations for senior management
Barista & Server (Part-Time)
MY WAY CAFE
Zhongshan, China
06.2020 - 09.2020
- Prepared specialty coffee and desserts while maintaining high customer service standards
- Handled POS system transactions and inventory replenishment
Education
Bachelor of Commerce -
McMaster University
06.2023
Skills
- Customer service
- Team leadership
- POS system operation
- Food safety
- Restaurant management
- Order management
- Inventory management
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Financial analysis
- Reporting
Certification
Food Handler Certification (Equivalent to FS1), Canada, 2024
References
Available upon request
Languages
- English
- Mandarin
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Timeline
Restaurant Food and Service Manager
The Arch Noodle House
08.2023 - Current
Assistant Manager / Server (Part-Time)
The Arch Noodle House
01.2022 - 05.2023
Intern – Loan Analyst (Corporate Banking Department)
China Minsheng Bank Corp., Ltd.，
07.2021 - 09.2021
Barista & Server (Part-Time)
MY WAY CAFE
06.2020 - 09.2020
Food Handler Certification (Equivalent to FS1), Canada, 2024
Bachelor of Commerce -
McMaster University
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