Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Chengqing Chai

Burnaby,BC

Summary

Performance-oriented Sales Leader offering exceptional record of achievement over [Number]-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Overview

13
13
years of professional experience

Work History

Director of Sales

Novotel Suzhou SIP
02.2017 - 02.2020
  • In charge whole Sales department
  • Run the division in line with the brand standard
  • Ensure the hotel product and service align with the brand promise. - Formulate company yearly budget and forecast and action plan
  • Is responsible for the overall reception of the owner company’s coordination and preparation
  • Develop marketing Intelligence: new product ideas, competition activities, new customer trends and performance. - Monitor sales activities
  • Determines the marketing and sales strategies in all related areas request to meet the annual budget of the hotel.

Director of Sales

Renaissance Suzhou Wujiang Hotel
05.2015 - 01.2017
  • Pre-opening experience
  • Focus on managing the Sales department
  • Run the division in line with the brand standard
  • Ensure the hotel product and service align with the brand promise. - Formulate company yearly budget and forecast and action plan
  • Develop marketing Intelligence: new product ideas, competition activities, new customer trends and performance. - Monitor sales activities
  • Determines the marketing and sales strategies in all related areas request to meet the annual budget of the hotel.

Director of Sales

Modena by Fraser
10.2014 - 05.2015
  • Focus on managing the S&M department, a total of eight staff
  • Run the division in line with the brand standard
  • Ensure the hotel product and service align with the brand promise.
 - Monitor sales activities
  • Determines the marketing and sales strategies in all related areas request to meet the annual budget of the hotel.

Assistant Director of Sales

Kempinski Hotel Suzhou
06.2012 - 10.2014
  • Focus on managing a corporate team, a total of five staff, striving to meet measurable goals
  • Key responsible for RFP accounts.
 - Attended road shows and expos regarding the Luxury Collection Brand and Hotel sales
  • Seek Sponsorship for hotel-organized events such as Oktoberfest and Christmas Eve Party
  • Cooperate with luxury brand companies like BMW and Porsche.

Corporate Sales Manager

Crowne Plaza Hotel Suzhou
10.2010 - 06.2012
  • Maintain corporate or individual accounts through regular sales calls, telemarketing, entertainment, and site inspection in a professional way.
 - Find and develop new accounts through sales calls, customer meetings, trade shows, magazines, and other customer interactions.

MICE Sales Manager

Du Shu Lake Hotel Suzhou
10.2009 - 10.2010
  • Pre-opening experience.
 - To be a professional meeting consultant and offer advice or solution for meeting users.
 - Maintain regular sales calls and sales trips with principals of the target market.
 - Develop and maintain contact with business generators, meeting and conversion planners, travel agents, tour operators, corporate accounts, and other meeting business producers.
 - Strives to meet measurable goals.

Assistant Catering Sales Manager

Howard Johnson Suzhou
08.2007 - 10.2009
  • Pre-opening experience.
 - Be responsible for catering business including weddings, full moon parties, outside catering and so on
  • Be responsible for doing sales calls, consulting business, making agreements, follow-up events and coordinating between internal departments
  • To be a professional event consultant, offer advice or solution for guests.

Education

Master of Energy - Management, Biology

NYIT, Nantong University

bachelor -

Skills

  • National Senior Tea Art Specialist
  • Ohara Of Ikebana Professor
  • Profit and Loss Accountability
  • P&L Responsibility
  • Model Making

Languages

English
Full Professional
Chinese (Mandarin)
Native or Bilingual

Timeline

Director of Sales

Novotel Suzhou SIP
02.2017 - 02.2020

Director of Sales

Renaissance Suzhou Wujiang Hotel
05.2015 - 01.2017

Director of Sales

Modena by Fraser
10.2014 - 05.2015

Assistant Director of Sales

Kempinski Hotel Suzhou
06.2012 - 10.2014

Corporate Sales Manager

Crowne Plaza Hotel Suzhou
10.2010 - 06.2012

MICE Sales Manager

Du Shu Lake Hotel Suzhou
10.2009 - 10.2010

Assistant Catering Sales Manager

Howard Johnson Suzhou
08.2007 - 10.2009

Master of Energy - Management, Biology

NYIT, Nantong University

bachelor -

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Chengqing Chai