Cheng Xue

Successfully performed usher duties with others during major events consisting more than two hundred people, such as Open House, non-school-related dance shows, spring concerts, and more. Fulfilling the duty of an usher manager by training new ushers, communicating with customers, and setup equipment required for performances. Demonstrates exceptional leadership and problem solving skills by cheering up unenthusiastic ushers and calming down irritated customers. Excelled in both team and customer communication, and also basic usher duties such as collecting tickets, enforcing theatre rules, and pamphlet handling, which eventually lead to a promotion to usher manager after 3 months.