Cheng Peng
Richmond,BC
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
Assistant Shop Manager
Chase Tea
04.2022 - Current
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Mentored team members to enhance professional development and accountability in workplace.
Administrative Assistant
Open Sea Seafood Canada Ltd
10.2021 - 02.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
Seller and Making Tea
Chase tea
12.2019 - 10.2021
- Engaged customers to understand product and service needs, providing demonstrations and using persuasive techniques to build product value.
- Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
- Delegated daily tasks to team members to optimize group productivity.
- Fostered positive employee relationships through communication, training and development coaching.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Back Kitchen
Crab Brother Restaurant
01.2018 - 12.2018
- Received, organized and rotated paper goods and food ingredients.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
- Worked closely with [Job title], chef and cooks to determine menu plans for special events or occasions.
Education
Some College (No Degree) - Hotel Management
Vancouver Premier College
Vancouver, BCBachelor of Arts - Leadership
Trinity Western University
Langley, BC05.2021
Skills
- Product marketing and displays
- Client relations
- Collaboration
- Team member motivation
- Stock management
- Food safety and sanitation
- CRM
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Timeline
Assistant Shop Manager
Chase Tea
04.2022 - Current
Administrative Assistant
Open Sea Seafood Canada Ltd
10.2021 - 02.2022
Seller and Making Tea
Chase tea
12.2019 - 10.2021
Back Kitchen
Crab Brother Restaurant
01.2018 - 12.2018
Some College (No Degree) - Hotel Management
Vancouver Premier College
Bachelor of Arts - Leadership
Trinity Western University
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