Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cheng Peng

Richmond,BC

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

6
6
years of professional experience

Work History

Assistant Shop Manager

Chase Tea
04.2022 - Current
  • Maintained safe working environment by enforcing adherence to safety and security protocols.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Mentored team members to enhance professional development and accountability in workplace.

Administrative Assistant

Open Sea Seafood Canada Ltd
10.2021 - 02.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.

Seller and Making Tea

Chase tea
12.2019 - 10.2021
  • Engaged customers to understand product and service needs, providing demonstrations and using persuasive techniques to build product value.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Delegated daily tasks to team members to optimize group productivity.
  • Fostered positive employee relationships through communication, training and development coaching.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.

Back Kitchen

Crab Brother Restaurant
01.2018 - 12.2018
  • Received, organized and rotated paper goods and food ingredients.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Worked closely with [Job title], chef and cooks to determine menu plans for special events or occasions.

Education

Some College (No Degree) - Hotel Management

Vancouver Premier College
Vancouver, BC

Bachelor of Arts - Leadership

Trinity Western University
Langley, BC
05.2021

Skills

  • Product marketing and displays
  • Client relations
  • Collaboration
  • Team member motivation
  • Stock management
  • Food safety and sanitation
  • CRM

Languages

English
Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual

Timeline

Assistant Shop Manager

Chase Tea
04.2022 - Current

Administrative Assistant

Open Sea Seafood Canada Ltd
10.2021 - 02.2022

Seller and Making Tea

Chase tea
12.2019 - 10.2021

Back Kitchen

Crab Brother Restaurant
01.2018 - 12.2018

Some College (No Degree) - Hotel Management

Vancouver Premier College

Bachelor of Arts - Leadership

Trinity Western University

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Cheng Peng