Chen Chun
Toronto,Canada
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
PROTEGE SCHOOL INC.
10.2022 - 12.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Part-time Receptionist
HONG FOOK MENTAL HEALTH ASSOCIATION
05.2020 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Website Editor / Office & Marketing Admin
J & J REAL EASTATE MARKETING GROUP LTD.
01.2017 - 12.2019
- Daily administrative work
- Write/translate articles about the real estate industry
- Collecting and organizing documents, and filling forms
- Answering incoming calls and emails
- Communicating with group members and clients
- Connect with newspapers to confirm advertising design and layout
Website Editor
Fanta7 Media Group
09.2016 - 12.2016
- Write food/cooking articles, recommend local restaurants, and publish them online and on social media
- Interview restaurant owners, and take photos of restaurants and dishes
- Serve as a customer service, answering inquiries from readers and business customers
Website Editor
Axka Group Inc.
02.2016 - 04.2016
- Write articles to introduce local restaurants and food culture
- Editing text writing by a number of authors to ensure consistent house style
- Working with IT-based publishing systems and database, as well as via internet
- Maintaining awareness of new words or phrases coming into popular usage with a view to ensuring they are appropriate for the readership
Part-time Video Editor / Camera Operator
Phoenix TV Toronto News Bureau
11.2015 - 12.2016
- Shoot and edit TV news
- Delivered edits on time for reviews and final delivery.
- Organized and worked with raw footage from multiple cameras and sources.
Playwright
Shanghai Fancy Comic Design Co
01.2013 - 08.2013
- Company Overview: Shanghai, China
- Write stories and dialogues for manga
- Control the weekly and monthly schedule of comic products
- Attend to the research and development of products
- Shanghai, China
Website Editor of Food Sector
24-Quan Group Buying Website
01.2012 - 12.2012
- Company Overview: Shanghai, China
- Write the introductions and comments of the restaurants or meals
- Report and make videos for special or VIP restaurants
- Shanghai, China
Education
Baking and Pastry Arts Management -
George Brown College
Toronto, ON04.2015
Directing and Writing Broadcasting -
Shanghai Institute of Visual Art
06.2011
Skills
- Communication and empathy
- Customer service
- Customer and client relations
- Data entry
- Computer skills
- Office administration
- Documentation and recordkeeping
- Video editing and filming
Timeline
Administrative Assistant
PROTEGE SCHOOL INC.
10.2022 - 12.2023
Part-time Receptionist
HONG FOOK MENTAL HEALTH ASSOCIATION
05.2020 - 04.2022
Website Editor / Office & Marketing Admin
J & J REAL EASTATE MARKETING GROUP LTD.
01.2017 - 12.2019
Website Editor
Fanta7 Media Group
09.2016 - 12.2016
Website Editor
Axka Group Inc.
02.2016 - 04.2016
Part-time Video Editor / Camera Operator
Phoenix TV Toronto News Bureau
11.2015 - 12.2016
Playwright
Shanghai Fancy Comic Design Co
01.2013 - 08.2013
Website Editor of Food Sector
24-Quan Group Buying Website
01.2012 - 12.2012
Baking and Pastry Arts Management -
George Brown College
Directing and Writing Broadcasting -
Shanghai Institute of Visual Art
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