Chemseddoha ASSAF
Montréal,Québec
Summary
Energetic Business Developer proudly offering over 5 years' experience boosting growth opportunities for companies in the counsulting sector. Highly astute in building lucrative relationships. A business-minded professional with a drive to deliver excellent presentations that turn leads into clients.
Overview
6
6
years of professional experience
Work History
Business Development Associate
Global Payments Inc.
Montreal, QC
10.2023 - Current
- Cold Call, proactive, and lead generation to acquire new merchants.
- Maintain potential prospects through excellent customer service relationships, negotiate, and develop new business.
- Generate your own leads, and customize your presentation according to specific industry sectors.
- Achieve and/or exceed sales targets (annual, quarterly, monthly).
- )
- Recommend, select, and locate appropriate products based on specific customer needs.
- Process orders efficiently and accurately.
- Provide exceptional service and support during and after the sale.
- Work with the product development team to assist in the sale/implementation of various solutions.
- Answer questions regarding Global Payments' products and services.
- Acquire knowledge of industry competition and its pricing strategies, and implement accurate agreements and pricing models. Provide product knowledge regarding various integrated solutions compatible with Global Payments, if applicable. Gather all necessary information to finalize the sale (financial statements, banking information, existing vendor account statements, etc.).
- Provide product knowledge regarding various integrated solutions compatible with Global Payments, if applicable.
- Gather all necessary information to finalize the sale (financial statements, banking information, existing vendor account statements, etc.).
- Enter leads and various business opportunities into Salesforce. Liaise and follow up with the credit department and other divisions of Global Payments (internal and external) to facilitate contract completion with the merchant. Organize on-site visits at the request of the merchant (also in case of failure of electronic identification).
- Liaise and follow up with the credit department and other divisions of Global Payments (internal and external) to facilitate contract completion with the merchant
- Organize on-site visits at the request of the merchant (also in case of failure of electronic identification)
Sales Expert
WAZO Furniture
Montreal, QC
06.2023 - 09.2023
- Interacted with customers to understand particular needs and identify products and services best suited to helping in achieving goals.
- Helped customers to determine reasonable budget for products and services, highlighting utility of products and convenience and economy of use.
- Assisted floor sales staff in dealing with stubborn or difficult customers, resolving conflicts and implementing sales strategies to win business.
- Resolved tension with customers complaining about products, services or store personnel, answering product questions and providing instructions for complaints.
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Presented products and services to prospective and existing customers to meet client needs.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Fostered relationships with customers to expand customer base and retain business.
- Adhered to company initiatives and achieved established goals.
- Used CRM database to track referral and appointment data.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
BUSINESS DEVELOPER B2B
LEYTON
CASABLANCA, MOROCCO
07.2021 - 02.2023
- Responsible for a portfolio of prospects composed of technological start-ups and innovative SMEs/SMIs for the development of the entire business acquisition cycle.
- Identify and qualify high-potential targets and their decision-makers, particularly within the local innovation ecosystem or using the tools made available to you.
- Prospect the portfolio via all lead channels: telephone, networks, events, mailing...
- Ensure and then manage the different stages allowing the contractualization with the prospects. Thus, in connection with the various internal stakeholders, set and carry out commercial appointments, establish value propositions and participate in negotiations with prospects.
- Monitor the deployment of missions with our customers and be one of the guarantors of their satisfaction.
Commercial Assistant
LEYTON
CASABLANCA, MOROCCO
09.2020 - 07.2022
- Prospect target companies and organizations (B2B prospecting)
- Make pre-qualified appointments
- Complete all the required information in the CRM
- Achieve goals set by management.
Commercial Advisor
ADM VALUE
RABAT, MOROCCO
02.2019 - 02.2020
- Prospect, identify needs and argue on the recommended products and services.
- Propose, negotiate and finalize the sale in accordance with the commercial policy defined by the company.
- Discovery of customer needs
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
Master of Science - Engineering
Universite Bretagne Sud
FRANCE05.2016
MBA - Engineering
ISGA
MOROCCO05.2016
Associate of Science - Web And Graphic Design
ISTA NTIC
MOROCCO07.2013
Skills
- Relationship Selling
- Contract Negotiation Expertise
- Presenting products
- Territory Sales
- B2B and B2C Sales
- Sales Closing
- Inside and Outside Sales
- Product and Service Knowledge
- Teamwork
- Proficient in SalesForce
- Business Prospecting
- Effective Customer Communication
- Performance Goals
- Sales Follow-Up
- Business Planning
- Opening and Closing Procedures
- Good Work Ethic
- Microsoft Office
- Planning & Organizing
- Client Representation and Advisement
- Legal Document Preparation
Timeline
Business Development Associate
Global Payments Inc.
10.2023 - Current
Sales Expert
WAZO Furniture
06.2023 - 09.2023
BUSINESS DEVELOPER B2B
LEYTON
07.2021 - 02.2023
Commercial Assistant
LEYTON
09.2020 - 07.2022
Commercial Advisor
ADM VALUE
02.2019 - 02.2020
Master of Science - Engineering
Universite Bretagne Sud
MBA - Engineering
ISGA
Associate of Science - Web And Graphic Design
ISTA NTIC
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