Chelssy A Lopez
San Jose
Summary
Diligent [Desired Position] with strong background in managing medical office operations and ensuring seamless patient interactions. Successfully streamlined appointment scheduling and improved patient records management. Demonstrated proficiency in medical billing and coding, and effective communication with healthcare professionals. Fluently bilingual in both spanish and english, both written and verbal.
Overview
7
7
years of professional experience
Work History
Medical office specialist
U.E.I College
stockton
06.2020 - 05.2022
- Proficiency in medical software;Familiarity with electronic health records (EHR)
- Coordinate and confirm patient appointments,tests,and procedures to ensure patient flow
- Information relay to physicians
- Processed patient insurance claims, ensuring accuracy and timely submissions
- Communicated effectively with patients regarding billing inquiries and appointment reminders
- Implemented office procedures that improved patient intake process
Hospice Aide
Careindeed
Menlo Park
10.2022 - 02.2025
- Matched with clients that matched my skills set
- Assisted patients with bathing,grooming,dressing,and oral hygiene care both in private residences and facilities
- Prevented bedsores and other potential complications by regularly repositioning immobile patients and maintaining proper body alignment.
- Monitored vital sign and reported changes in patient conditions to nursing staff for timely intervention
- Provided compassionate personal care to patients ensuring comfort and dignity during end of life
Hospice Aid Internship
Stanford Hospital
Palo Alto
06.2020 - 01.2021
- Trained firmly in a bedside
- Provided compassionate holistic care- Ambulation care
- Encompassing personal care-bathing dressing grooming
- Support to patients and their families during end of life
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Learned and adapted quickly to new technology and software applications.
Security Officer
NASA-Moffett Airfield
Mountain View, CA
03.2018 - 10.2019
- Monitoring surveillance cameras -actively watching CCTV cameras
- Alerting-reporting any potential threats or incidents to other security personal-law enforcement
- DAR Reports -keeping records of incidents and activities
- Assisting with investigations-providing footage and information to support investigation
- Monitored security systems and conducted regular inspections to ensure safety compliance.
- Collaborated with law enforcement agencies during investigations, strengthening inter-agency relationships.
- Checked and verified photo identification prior to granting facility access.
Education
Human Biology - Biochemistry
Mission College
Santa Clara, CA08-2023
Skills
- Reliability and honesty
- Ability to remain calm under pressure
- HIPAA compliance
- Medical office equipment
- Medical office software
- Healthcare regulations
- Medical billing
- Coding procedures
- Multitasking and organization
LANGUAGES
Spanish fluent both written and spoken
English fluent both written and spoken as well
Timeline
Hospice Aide
Careindeed
10.2022 - 02.2025
Medical office specialist
U.E.I College
06.2020 - 05.2022
Hospice Aid Internship
Stanford Hospital
06.2020 - 01.2021
Security Officer
NASA-Moffett Airfield
03.2018 - 10.2019
Human Biology - Biochemistry
Mission College