CHELSIE DIANE NAÑEZ

• Manage recruitment, file administration, staff scheduling, and support payroll.
• Deliver and support performance reviews for the leadership team.
• Reports to Centre Manager to ensure regular and current updates about operations, goals, challenges, and upcoming plans within the Department.
• Manage, coach, and support the staff team to provide exceptional service and experience to existing members or prospective members.
• Work with Prince George Family Y and YMCA BC leadership team to create and deliver programs which meet the needs of current members and program goals.
• Develop and plan programs for children, youth, and adults.
• Responsible for overseeing the recreation programs, services, community engagement and working with a variety of age groups.
• Schedule programs, room booking, and prepare invoice for partnered community groups.
• Maintain a high standard of safety, maintenance and cleanliness of program spaces.
• Overall supervision of health, fitness, recreation, and child minding staff as needed.

• Provided quality childcare and maintained positive communication with families.
• Managed YMCA Massey Center's activities and programming.
• Ensured that safety and supervision standards are maintained according to licensing and YMCA requirements.
• Handled all documentation for coordinators by completing forms, reports, and records.

• Revised workplace manual and assisted with development and implementation of policies and procedures.
• Worked with Student's Union team to coordinate events.
• Performed administrative and clerical tasks as assigned.

• Managed full cycle of recruiting, hiring, and onboarding new employees.
• Identified HR training needs and conducted training for employees.
• Prepared and updated job description records for all employees.
• Researched most current job trends and made recommendations to management regarding salary compensation and benefits programs.
• Administered timekeeping and payroll.
• Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
• Promoted and enabled necessary changes to align operations with strategic plans.
• Developed and delivered special events for company and employees.
• Maintained the President & CEO's agenda and assisted in planning appointments, meetings, and conferences.

Collaborated with internal teams and unions to continuously improve recruitment processes and execute as efficiently as possible.

• Conducted orientation sessions and organized on-the-job training for new hires.
• Performed scheduling, supervised staff, and delegated tasks to maintain positive, productive HR and Administrative operations.
• Managed and administered employees' timekeeping, government benefits, and compensation plans.
• Assisted HR Manager in thorough investigations of employee and union activities to identify and target operational and behavioral discrepancies.
• Conducted employee performance reviews and exit interviews to identify areas for improvement.
• Studied research and trends on best practices in HR field.

• Conducted new hire orientation and recording information on human resources database.
• Participated in job fairs to recruit new talent.
• Administered compensation, benefits, and performance management systems at direction of supervisor.
• File management and maintained office organization.
• Administered System Analysis Program Development (SAP) for employees' information and performance.