Chelsie Krueger
El Cajon
Summary
Behavioral health professional with experience in crisis intervention, care coordination, and service linkage for individuals experiencing serious mental illness, substance use, and housing instability. Skilled in assessing client needs, determining appropriate levels of care, and collaborating with multidisciplinary teams to support stabilization and continuity of services. Strong background in clinical documentation and risk assessment in fast-paced community mental health environments. Currently pursuing a Master of Social Work with a Clinical focus and a Macro sub specialization.
Overview
3
3
years of professional experience
1
1
Certification
Work History
ACT After-Hours Counselor
Community Research Foundation
San Diego, CA
12.2025 - Current
- Provide after-hours crisis intervention and telephonic triage for individuals enrolled in Assertive Community Treatment (ACT) programs.
- Conduct comprehensive risk assessments for suicidal ideation, homicidal ideation, and grave disability to inform clinical decision making.
- Coordinate with ACT teams, hospitals, and emergency services to ensure continuity of care and appropriate level of response.
- Utilize trauma-informed care, motivational interviewing, and CBT/DBT/ACT-informed interventions to support stabilization and emotional regulation.
- Document clinical interactions, assessments, and dispositions in EHR systems in compliance with HIPAA and county standards.
- Communicate client needs, risk factors, and follow-up recommendations to treatment teams to support ongoing care coordination.
MCRT Peer Support Specialist
Telecare Corporation
San Diego, CA
08.2025 - Current
- Provide field-based crisis response and stabilization for individuals experiencing psychiatric distress, substance use, and housing instability.
- Assist with risk assessment, safety planning, and de-escalation in community settings using trauma informed and evidence-based approaches.
- Apply CPI (Nonviolent Crisis Intervention) techniques to support safe de-escalation and reduce risk during crisis interactions.
- Coordinate care by linking clients to mental health, medical, and social services, including housing and outpatient service connection.
- Complete timely and accurate documentation of interventions and outcomes in electronic health records.
MCRT Triage Counselor
Exodus Recovery
Vista, CA
04.2023 - 08.2025
- Triaged high-volume crisis called from Access and Crisis Line, law enforcement, and community partners to determine level of risk and response needs.
- Conducted initial safety screenings, gathering clinical and situational information to assess acuity and inform response planning.
- Evaluated risk factors including suicidal ideation, homicidal ideation, and behavioral instability.
- Coordinated communication between mobile teams and external agencies to ensure timely and appropriate crisis response.
- Maintained accurate, compliant documentation within EHR systems in fast-paced, high-volume environments.
Education
Master of Social Work - Clinical Track With A Macro Sub Specialization
Boston University
Boston, MA06.2028
Bachelor of Arts - Psychology
University of California, San Diego
La Jolla, CA06.2025
Skills
- Case Management Support
- Community Resource Linkage
- Multidisciplinary Collaboration
- Motivational Interviewing (MI)
- CBT/DBT/ACT-Informed Techniques
- Risk Assessment
- Crisis Intervention and Stabilization
- EHR Documentation
- HIPAA Compliance
Certification
Medi-Cal Certified Peer Support Specialist
Timeline
ACT After-Hours Counselor
Community Research Foundation
12.2025 - Current
MCRT Peer Support Specialist
Telecare Corporation
08.2025 - Current
MCRT Triage Counselor
Exodus Recovery
04.2023 - 08.2025
Master of Social Work - Clinical Track With A Macro Sub Specialization
Boston University
Bachelor of Arts - Psychology
University of California, San Diego