Chelsia Discenza
Montreal,QC
Overview
2
2
years of professional experience
Work History
Hostess
Giulietta Pizzeria
Montreal, QC
08.2022 - Current
- Greet customers warmly upon arrival and provide friendly presence throughout dining experience.
- Take reservations and take-out orders by phone, answer customer questions, and inform of accurate wait times.
- Manage and complete Uber Eats orders.
- Support waiters, and bussers with keeping dining area ready for every guest.
- Trained in making different types of coffees.
- Assist with bussing, clearing and resetting tables during busy hours.
- Responsible for training new hostesses on customer service practices and restaurant policies.
- Accommodate special seating requests for guests to enhance satisfaction.
Busser
Plaza Universel (PMG)
Montreal, QC
08.2021 - 08.2022
- Served food to customers during reception events.
- Reset and cleaned tables.
- Wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Refilled drinks and provided extra napkins and silverware.
- Arranged tables and chairs for special occasions and events.
Education
College Villa Maria
Montreal, QC06.2024
Skills
- Multilingual (English, French and Italian)
- Hardworking
- Punctual
- Experienced in hospitality services
- Work very well in team environment and under pressure
- Very sociable
References
Available upon request
Timeline
Hostess
Giulietta Pizzeria
08.2022 - Current
Busser
Plaza Universel (PMG)
08.2021 - 08.2022
College Villa Maria