Chelsi Childs
San Jose
Summary
Proven Leasing Consultant and Receptionist at BGSF Staffing, adept in customer service and fair housing regulations. Excelled in building rapport, enhancing tenant relations, and employing effective recruitment and marketing techniques. Achieved streamlined operations and increased efficiency, demonstrating critical thinking and disturbance handling with a professional demeanor.
Overview
3
3
years of professional experience
Work History
Leasing Consultant
BGSF Staffing
04.2023 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Greeted clients, showed apartments, and prepared leases.
- Collected rent and tracked resident payments and information in computer system.
Receptionist
BGSF Staffing
03.2022 - Current
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
High School Diploma -
Santa Clara Highschool
3000 Benton St Santa Clara Ca 06-2003
Skills
- Customer service
- Fair housing regulations
- Building rapport
- Phone and email etiquette
- Property tours
- Tenant relations
- Lease renewals
- Critical thinking
- Disturbance handling
- Recruitment and marketing techniques
Timeline
Leasing Consultant
BGSF Staffing
04.2023 - Current
Receptionist
BGSF Staffing
03.2022 - Current
High School Diploma -
Santa Clara Highschool
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