Chelsey Watson Arsenault
Willow Grove,NB
Summary
Highly-motivated Personal support worker/ CCA seeking employment within your establishment with a desire to take on new challenges. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
1
1
Certification
Work History
CCA
Shannex
Quispamsis, New Brunswick
02.2017 - Current
- Recorded detailed notes on patient's condition in accordance with agency policy.
- Provided emotional support to clients while encouraging independence.
- Provided personal care assistance and support to clients, including bathing, dressing, grooming, toileting and mobility.
PSW
Senior Watch inc
Saint John, New Brunswick
03.2011 - 06.2019
- Recorded detailed notes on patient's condition in accordance with agency policy.
- Monitored changes in the client's condition and reported any concerns immediately to supervisor or physician.
- Provided emotional support to clients while encouraging independence.
- Assisted clients with activities of daily living such as eating, drinking and medication reminders.
- Performed errands such as grocery shopping or picking up prescriptions for the client.
- Responded promptly to emergency situations involving the client according to established protocols.
- Provided companionship by engaging in conversations with patients about current events or past experiences.
- Respected privacy of all patients at all times while providing quality care services.
Housekeeping Supervisor
Clearwater Inn and Suites
Fort McMurray, Alberta
04.2008 - 08.2010
- Inspected guest rooms and public areas to ensure they met established cleanliness standards.
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
- Enforced rules and regulations set forth by management regarding health, safety and security policies.
Education
Some College (No Degree) - Personal Support Worker
Eastern College
Saint John, NB06-2011
High School Diploma -
NBCC North End
Saint John, NB06-2006
Skills
- Dementia Care
- Mobility Assistance
- Compassionate Care
- Meal Preparation
- Emotional Support
- Personal Hygiene Assistance
- Palliative Care
- Behavioral Management
- Progress Documentation
- ADL Assistance
- Quality assurance and control
- Chemical Handling
- Supply Inventory Management
- Customer service-focused
- Quality Assurance Controls
Certification
- BLS Renew 2025
- WHIMIS
- Non Violent crisis Intervention
Timeline
CCA
Shannex
02.2017 - Current
PSW
Senior Watch inc
03.2011 - 06.2019
Housekeeping Supervisor
Clearwater Inn and Suites
04.2008 - 08.2010
Some College (No Degree) - Personal Support Worker
Eastern College
High School Diploma -
NBCC North End
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