Chelsey Thibault
Beaver Bank,NS
Summary
Proven in enhancing customer satisfaction and streamlining operations, I leveraged my problem-solving and data entry skills at MacDonalds and Clinch Martial Arts Academy. By redefining service standards and optimizing administrative processes, I significantly contributed to workplace efficiency and compliance, demonstrating a commitment to excellence and a knack for exceeding expectations.
Overview
2
2
years of professional experience
Work History
Food and Beverage Attendant
MacDonalds
08.2023 - 11.2024
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
- Improved overall efficiency by assisting with kitchen tasks during peak hours or staff shortages.
Administration Clerk
Clinch Martial Arts Academy
02.2023 - 08.2023
- Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
- Typed, formatted and edited professional correspondence.
- Managed incoming correspondence, prioritizing items requiring immediate attention from executives or other team members.
Education
Bachelor of Arts -
Mount Saint Vincent University
Halifax, None04-2029
High School Diploma -
Lockview Highschool
Fall River, NS06-2024
Skills
- Customer service
- Problem-solving
- Active listening
- Data entry
- Time management
Timeline
Food and Beverage Attendant
MacDonalds
08.2023 - 11.2024
Administration Clerk
Clinch Martial Arts Academy
02.2023 - 08.2023
Bachelor of Arts -
Mount Saint Vincent University
High School Diploma -
Lockview Highschool
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