Chelsey Cantelo
Port Coquitlam,BC
Summary
Detail-oriented and self-driven professional with seven years of hands-on experience in cleaning, fogging, and floor maintenance. Proven track record of delivering exceptional customer service, creating strong client relationships, and ensuring cleanliness as well as safety standards. Proficient in using pressure washers and other specialized equipment. Skilled in time management and working independently to complete tasks efficiently.
Overview
8
8
years of professional experience
Work History
Hygiene & Scrub Technician
Enviro-master
05.2017 - 04.2024
- Provided various types of cleaning and floor maintenance services using pressure washers and specialized equipment
- Delivered exceptional customer service and maintained strong client relationships
- Effectively upsold services and products to clients, contributing to revenue growth
- Managed personal schedule to ensure efficient workflow
- Implemented preventative maintenance measures, including regular inspections, cleaning, lubrication of machine components, and promptly addressing any issues as they arose
- Managed 80-100 costumers
- Managed tasks autonomously, including prioritizing responsibilities, creating schedules, and completing assignments without supervision.
Customer Service Representative
Wendy's
05.2016 - 05.2017
- Maintained cleanliness and upheld health codes in a fast-paced environment
- Addressed customer conflicts promptly and professionally, contributing to positive guest experiences
- Monitoring and replenishing supplies and other essential items
- Greet customers with a friendly and welcoming attitude as they enter the restaurant
Summer Employee
Rachel's Motels and Cottages
- 01.2015
- Cleaned and restocked guest rooms, ensuring high standards of cleanliness
- Managed linens, including washing, drying, and folding, making beds
- Answered phones and handled guest bookings, providing excellent customer service
- Assisted with various maintenance tasks around the property.
Education
High School Diploma -
Terry Fox Secondary School
Port Coquitlam, BC01.2016
Skills
- Customer service
- Computer Skills
- Time management
- Attention to detail
- Upselling
- Pressure washer operation
- Working independently
- Cleaning proficiency
Languages
English
Native or Bilingual
Timeline
Hygiene & Scrub Technician
Enviro-master
05.2017 - 04.2024
Customer Service Representative
Wendy's
05.2016 - 05.2017
Summer Employee
Rachel's Motels and Cottages
- 01.2015
High School Diploma -
Terry Fox Secondary School
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