Chelsea Marie Olarte
Toronto,ON
Summary
Driven and cooperative individual with a genuine love for working with people. Brings generous patience and empathy to every interaction. Demonstrates strong persuasive and collaborative abilities, creating an environment where learners feel supported and encouraged. Utilizes extensive people skills to develop tailored educational strategies that meet each individual\'s unique needs. Committed to fostering positive and inclusive learning experiences, ensuring that everyone reaches their full potential.
Overview
5
5
years of professional experience
Work History
Sales Associate
Oak + Fort
12.2024 - Current
- Provide excellent client service and relationship management, fostering brand loyalty and repeat customers
- Manage daily store operations, including 'replan'-checking stock and replenishing the sales floor.
- Work towards and achieve daily, weekly and period sales goals, once achieving $6,000 in a single 7-hour shift.
- Train on and execute store standards, including steaming, standardizing displays, and styling.
- Develop skills in clientele relationship-building, providing personalized recommendations to shoppers.
Tutor-Mentor
TutorBright
09.2023 - Current
- Provide personalized one-on-one tutoring sessions for students of all ages.
- Teach all subjects across levels from kindergarten to university
- Develop tailored lesson plans to meet individual learning needs and goals
- Utilize effective communication strategies to engage students and foster a supportive learning environment.
- Design assessments to measure student progress and identify areas needing improvement.
- Establish effective communication with parents, TutorBright administrators to ensure the best outcomes for students.
Conference Server
Palin Foundation
09.2023 - Current
- Coordinate and execute event space setup for 20+ monthly functions including government meetings, student gatherings, and formal weddings
- Manage timely food service delivery and event logistics using the 7shifts scheduling platform to ensure efficient team coordination
- Execute room transitions through systematic teardown and setup procedures, ensuring spaces are properly prepared for successive events
- Maintain the organization and cleanliness of event areas, adhering to health and safety standards
- Demonstrate versatility in meeting diverse client needs and event requirements
Barista
The Film Café
06.2021 - 07.2023
- Operated cash registers and handled transactions efficiently.
- Assisted with opening and closing tasks such as cleaning café areas and setting up displays.
- Maintained accuracy while multitasking multiple orders simultaneously.
- Collaborated with customers and colleagues to create a positive café experience.
- Creation and memorization of new recipes.
Visitor Experience/Cloakroom
Art Gallery of Ontario
09.2022 - 01.2023
- Greeted and assisted an average of 100 patrons daily, ensuring a welcoming and engaging experience
- Provided personalized recommendations on current exhibitions
- Promoted and sold memberships, contributing to increased membership sign-ups
- Collaborated with the Visitor Experience team to develop growth strategies
- Assisted in organizing and promoting public programs
Barista/Cashier
Aroma Espresso Bar
10.2019 - 03.2020
- Managed cash registers and conducted closing duties
- Provided efficient and friendly customer service, handling up to 100 customers daily
- Created appealing latte art and maintained a clean workspace
- Presented and explained drink menus, answering questions to educate customers
- Replenished supplies to maintain adequate stock levels
- Maintained inventories by restocking coffee beans and brewing equipment
Education
B.A. (Honors) - History and Philosophy Double Major
Toronto Metropolitan University
Toronto, ON12.2025
Skills
- Excellent oral and written communication
- Research methodology
- Data collection & analysis
- Commitment to EDIA values
- In-person tutoring
- Reliable and punctual
- Relationship building
- Client service
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Korean
Professional Working
Timeline
Sales Associate
Oak + Fort
12.2024 - Current
Tutor-Mentor
TutorBright
09.2023 - Current
Conference Server
Palin Foundation
09.2023 - Current
Visitor Experience/Cloakroom
Art Gallery of Ontario
09.2022 - 01.2023
Barista
The Film Café
06.2021 - 07.2023
Barista/Cashier
Aroma Espresso Bar
10.2019 - 03.2020
B.A. (Honors) - History and Philosophy Double Major
Toronto Metropolitan University
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