Chelsea Caroline Hopper
Summary
⁃ Strong work ethic ⁃ Excellent communication and organizational skills ⁃ Team player ⁃ Highly motivated and enthusiastic about a growing business ⁃ Over 10 years of experience in the customer service industry
Overview
18
18
years of professional experience
Work History
Patient Care Coordinator
Hearing Freedom
02.2023 - Current
- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Worked closely with patients to deliver excellent and direct individualized patient care.
Owner
Proven Hair
03.2017 - Current
- Perform a wide range of styling, cutting and coloring techniques
- Ensuring customer satisfaction ⁃ Overseeing all salon conditions including aesthetics, cleanliness and safety ⁃ Oversee all aspects of business which include accounting, marketing, customer service, sales and inventory
Receptionist
Spa Junkie
09.2015 - 09.2016
- Managed reception area, including greeting clients and responding to telephone and in person requests for appointments ⁃ Handled all outgoing correspondence ⁃ Processing payments
Receptionist
Allure Hair Design
01.2006 - 03.2012
- Responsible for answering phones, booking and confirming all appointments daily ⁃ Coordinated all bookings and timelines with staff/ management ⁃ Direct contact with suppliers for ordering and maintaining inventory ⁃ Processing payments and balancing sales ⁃ 24 hour support to staff via cell phone or e-mail
Education
Hair Styling Diploma -
Marvel Beauty School
Ottawa, OntarioHigh School Diploma - undefined
South Carleton High School
Richmond, OntarioSkills
- Strong computer skills
- Proficient in all Microsoft Office programs
- 50 WPM Typing Speed
- Performance Improvement
Timeline
Patient Care Coordinator
Hearing Freedom
02.2023 - Current
Owner
Proven Hair
03.2017 - Current
Receptionist
Spa Junkie
09.2015 - 09.2016
Receptionist
Allure Hair Design
01.2006 - 03.2012
Hair Styling Diploma -
Marvel Beauty School
High School Diploma - undefined
South Carleton High School
Similar Profiles
Susan SchmitSusan Schmit
Client Experience Specialist at Lifestyle Hearing Corp; Collier Hearing; Hear USAClient Experience Specialist at Lifestyle Hearing Corp; Collier Hearing; Hear USA
Rachel RodriguezRachel Rodriguez
Audio Technician at Garrett Hearing Aid Ctr / Northland Hearing CenterAudio Technician at Garrett Hearing Aid Ctr / Northland Hearing Center
Sheree HillSheree Hill
Sales Operations Manager at MLM Hearing Group Dba Wolverine Hearing/BeltoneSales Operations Manager at MLM Hearing Group Dba Wolverine Hearing/Beltone
Brittany RobertsonBrittany Robertson
Patient Care Coordinator/ Patient Care Manager at Performance Health and WellnessPatient Care Coordinator/ Patient Care Manager at Performance Health and Wellness
Jonathan GreeneJonathan Greene
Patient Intake Coordinator/Patient Care Coordinator at Evolve TelemedicinePatient Intake Coordinator/Patient Care Coordinator at Evolve Telemedicine