Chelsea Widdicombe
St. Catharines
Summary
Experienced professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
The Upper Deck Taphouse + Grill
02.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Licensed Administrative Assistant
Self-employeed
05.2024 - Current
- Ensured seamless communication and operational efficiency as an administrative assistant for multiple real estate agents.
- Managed and organized files, maintained inventory, and coordinated marketing efforts, including ordering materials and overseeing advertising campaigns.
- Managed social media accounts and designed marketing tools to enhance brand visibility.
- Maintained strict confidentiality in handling sensitive information.
- Supported company leaders by managing budgets, scheduling appointments, and organizing itineraries.
- Liaised between clients and vendors to facilitate clear and effective communication.
- Ensured accurate listing information was uploaded to multiple listing services.
- Designed and maintained websites to support real estate marketing initiatives.
- Created purchasing and listing paperwork to streamline transactions.
- Developed standardized templates and forms to improve workflow efficiency.
Sales Representative
Sotheby's International Realty Canada
06.2018 - Current
- Oversee the entire sales process, ensuring a seamless experience from initial client contact to closing.
- Guide clients through property viewings, providing expert advice and insights.
- Develop and implement effective marketing strategies, including ad creation and promotion.
- Skillfully negotiate on behalf of clients to secure optimal deals.
- Enhance client satisfaction by addressing concerns promptly and delivering exceptional service.
- Generate additional sales opportunities through upselling and cross-selling techniques.
- Expand customer base through cold calling, networking, and relationship building.
- Increase sales revenue by identifying and targeting high-potential accounts.
- Maintain up-to-date knowledge of industry trends to inform client interactions and decision-making.
- Foster trust-based relationships with key accounts, increasing repeat business.
- Utilize CRM software to manage client information, track leads, and monitor sales progress.
- Collaborate with the marketing department to align sales strategies with new campaigns.
- Leverage social media platforms to engage with potential customers and build brand awareness.
Server Liaison
Joey
09.2024 - 11.2024
- Managed multiple tables simultaneously, ensuring high-quality service and efficiency.
- Served food and beverages promptly with keen attention to customer needs.
- Assisted with delivering food, cleaning and resetting tables, and seating guests for a smooth dining experience.
- Worked closely with the serving team to maintain a clean and organized dining area.
- Provided prompt and attentive support to both staff and guests.
- Coordinated with the kitchen team to ensure timely preparation of takeout and Uber Eats orders.
- Used a headset to facilitate seamless communication between staff in a fast-paced environment.
- Collaborated with team members during busy shifts to enhance workflow and guest satisfaction
Tasting Room Associate
Between the Lines Winery
07.2022 - 01.2023
- Poured wines following quality and service standards.
- Provided personalized wine recommendations and pairing suggestions to enhance the customer experience.
- Greeted tasting room visitors with professionalism and an upbeat attitude.
- Conducted private tastings for VIP clients, showcasing exclusive wines in an intimate setting.
- Assisted with daily tours and tastings by preparing charcuterie plates, labeling bottles, and cleaning glassware.
- Served customers and ensured a seamless tasting experience.
- Maintained optimal inventory levels throughout the day.
- Assisted in fulfilling shipping orders to support smooth operations.
Bar Help/Event Server
Stratus Vineyards
08.2016 - 02.2018
- Assisted at the tasting bar, served customers, and maintained a clean and organized workspace.
- Washed dishes and arranged glassware and food trays for tours to ensure a seamless guest experience.
- Played a key role in corporate dinners and weddings by setting up and tearing down event furniture.
- Poured wine and served appetizers, entrees, and beverages to banquet guests.
- Worked closely with fellow servers to coordinate efforts during busy periods, promoting teamwork and efficiency.
- Provided friendly, courteous service to create memorable guest experiences.
- Assisted with labeling bottles, managing shipments, and organizing Christmas packing for clientele.
- Supported event coordinators by efficiently setting up and breaking down venues for smooth event execution.
Education
No Degree - Paralegal Studies
George Brown College
Toronto, None08-2025
Skills
- Strong work ethic
- Scheduling appointments
- Document preparation
- Flexible scheduling
- Time management
- Strong teamwork
- Client service
- Customer service
- Problem-solving
- Computer skills
- Punctual and reliable
Certification
Health and Safety Awareness - July 2022
WHMIS- July 2022
Smart Serve Recertification- July 2024
Timeline
Server
The Upper Deck Taphouse + Grill
02.2025 - Current
Server Liaison
Joey
09.2024 - 11.2024
Licensed Administrative Assistant
Self-employeed
05.2024 - Current
Tasting Room Associate
Between the Lines Winery
07.2022 - 01.2023
Sales Representative
Sotheby's International Realty Canada
06.2018 - Current
Bar Help/Event Server
Stratus Vineyards
08.2016 - 02.2018
Health and Safety Awareness - July 2022
WHMIS- July 2022
Smart Serve Recertification- July 2024
No Degree - Paralegal Studies
George Brown College
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