Dedicated professional with extensive experience in cleaning and customer service, notably at Botanical Cleaning Services. Proven ability to enhance client satisfaction through meticulous attention to detail and effective communication. Skilled in deep cleaning and adaptable to team dynamics, consistently delivering high-quality results while maintaining eco-friendly practices.
Overview
10
10
years of professional experience
1
1
Certification
Work History
House Cleaner
Botanical Cleaning Services
04.2021 - 06.2023
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
Maintained a safe working environment through proper use of cleaning products and equipment.
Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
Dusted picture frames and wall hangings with cloth.
Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Emptied trashcans and transported waste to collection areas.
Assisted fellow house cleaners when needed during busy periods or staff shortages.
Made beds
Trained other employees
Woodworker
Cedarland Forest Industries
12.2014 - 05.2015
Completed general finish work and sanding.
Measured and cut materials in adherence to schematic measure.
Verified dimensions and checked quality of pieces to ensure adherence to specifications.
Operated machines such as power saws, molders, and jointers to safely cut wood.
Set up and operate machines, including power saws, molders, mortisers, tenoners and shapers.
carefully checked dimensions and fit of different pieces.
Kept all areas clean, organized and in line with company standards.
Helped the team handle high-volume work by prioritizing tasks and organizing supplies
collaborated with the team members to meet daily demands and handle challenging projects.
Tim Hortons
Tim Hortons
01.2013 - 11.2013
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Served over 70 customers per hour during busy periods.
Skilled at working independently and collaboratively in a team environment.
Helped support team goals by assisting with cleaning tasks, customer needs, and supply replenishment.
Managed dietary restrictions and allergies with special attention to requests and allergen protocols.
Always welcomed guests with friendly smiles and a positive attitude
Processed accurate payment by using cash register system.
Made and served accurate beverages and food.
Education
High School Diploma -
Garibaldi Secondary School
Maple Ridge, BC
Skills
Cleaning and sanitization
Customer service
Housekeeping
Bathroom sanitation
Adaptable; can work independent or part of a team
Concise to time management
Read and understand information in a variety of forms
Contribute and receive constructive feedback
Superior communication skills
Team building
Quality assurance
Deep cleaning expertise
Eco-friendly practices
Languages
English
Certification
world Host; Fundamentals, Service across Cultures, Customers with Disabilities
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