Chelsea Taitano
Vallejo
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
10
10
years of professional experience
Work History
Server
Applebee's
Vallejo
01.2018 - Current
- Took food and drink orders accurately from customers.
- Delivered meals promptly to ensure customer satisfaction.
- Maintained cleanliness of tables and dining area consistently.
- Assisted with training new servers on restaurant procedures.
- Handled cash transactions and processed payments efficiently.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Addressed customer inquiries and resolved issues effectively.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Certified Nursing Assistant
Windsor
Vallejo
04.2017 - 10.2017
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient care accurately in electronic health records systems.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Served meals to patients in their rooms and assisted with feeding when needed.
POS Associate
Kohls Department Store
Vallejo
10.2016 - 12.2016
- Operated point-of-sale systems for efficient transaction processing.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness of work area throughout the shift.
- Conducted price checks for customers when requested.
- Boosted store numbers by promoting loyalty programs and encouraging credit card applications.
Education
Certified Nursing Assistant - CNA
Vallejo Nursing School
Vallejo, CA 02.2017 - 04.2017
Jesse Bethel High School
Vallejo, CASkills
- Order accuracy
- Cash handling
- POS operation
- Customer service
- Meal delivery
- Time management
- Menu knowledge
- Problem solving
- Effective communication
- Work ethic
- Positive guest interactions
- Effective customer upselling
- Point-of-sale system
- Responsible beverage service
- Server training
Timeline
Server
Applebee's
01.2018 - Current
Certified Nursing Assistant
Windsor
04.2017 - 10.2017
Certified Nursing Assistant - CNA
Vallejo Nursing School
02.2017 - 04.2017
POS Associate
Kohls Department Store
10.2016 - 12.2016
Jesse Bethel High School