Chelsea Stevens
Campbell’s Bay,QC
Summary
I am a dedicated and skilled professional with over 4 years of experience in administration, seeking a challenging position where I can contribute to team success. Possessing a comprehensive understanding of administrative functions, I am eager to apply my expertise while continuing to expand my knowledge and skills. Highly adaptable and motivated to learn, grow and excel in new areas of expertise.
Overview
7
7
years of professional experience
Work History
Business owner/Sole Proprietorship
Advanced and Diabetic Foot Care Nurse
09.2022 - Current
- Handled financial tasks, including monitoring expenses, managing budgets, and tracking financial performance
- Managed day-to-day office operations, including answering phone calls, scheduling and confirming appointments, and overseeing inventory
- Proficient in using Excel and other Microsoft Office applications to manage and analyze data
- Regularly proposed innovative ideas to improve business operations and enhance client experiences
- Organized and coordinated marketing events, collaborating with leading advertising agencies
Admitting Clerk/Emergency Department Registration
Ottawa Civic Hospital
12.2018 - 02.2021
- Coordinated scheduling and staffing activities within the department
- Collected personal, insurance, and medical information from patients upon their arrival at the healthcare facility, ensuring all data is accurate for billing and treatment purposes
- Managed client registration in the ER, including processing registrations for labs, surgeries, and radiology upon ambulance arrival
- Fostered a supportive, welcoming, and positive atmosphere for patients and their families
Unit Clerk (Emergency, ICU, Medical/Surgical)
Pembroke Regional Hospital
11.2017 - 01.2021
- Accurately transcribed orders from physicians, laboratories, and medications
- Prepared and processed admission documentation and scanned patient health records
- Addressed and resolved a variety of unexpected client concerns in a timely manner
- Delivered a friendly, welcoming, and positive experience to clients visiting the office
Administrative Assistant
Rideau Valley Health Services
10.2017 - 07.2018
- Assisted in organizing, coordinating, and managing the daily schedules for 16 clinicians
- Provided valuable support to management and physicians, improving clinic performance
- Collaborated with departments like Payroll and Human Resources to ensure smooth operations
- Oversaw billing, payments, and other financial tasks within the department
- Managed a multi-line phone system, providing office information, answering inquiries, and directing calls appropriately
Education
Advanced & Diabetic Foot Care -
Foot Care Academy
Pickering, Ontario09.2022
Nursing -
Heritage College
Gatineau, Quebec06.2021
Nursing Unit Clerk -
Algonquin College
Ottawa, Ontario06.2018
Secondary School -
Pontiac High School
Shawville, Quebec06.2016
Skills
- Proficient in Microsoft Office Suite
- Strong verbal and written communication; excellent interpersonal skills
- Professional, courteous, and respectful in all interactions
- Exceptional organizational and time management skills; adept at task prioritization
- Detail-oriented and efficient in managing multiple tasks
- Sound judgment and critical thinking for problem resolution and process improvement
- Able to work independently or collaborate effectively within a team
- Committed to confidentiality, data protection, and ethical conduct
Additional Courses Training
- Trained in Non-Violent Crisis Intervention (NVCI)
- Certified in First Aid, CPR, and AED
- Proficient in medical terminology
- Hold a PREempt Infection Prevention Certification
Languages
English
Full Professional
French
Professional Working
Timeline
Business owner/Sole Proprietorship
Advanced and Diabetic Foot Care Nurse
09.2022 - Current
Admitting Clerk/Emergency Department Registration
Ottawa Civic Hospital
12.2018 - 02.2021
Unit Clerk (Emergency, ICU, Medical/Surgical)
Pembroke Regional Hospital
11.2017 - 01.2021
Administrative Assistant
Rideau Valley Health Services
10.2017 - 07.2018
Nursing -
Heritage College
Nursing Unit Clerk -
Algonquin College
Secondary School -
Pontiac High School
Advanced & Diabetic Foot Care -
Foot Care Academy
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