Overview
Work History
Education
Skills
Languages
Certification
Timeline
Volunteer
Chelsea Somerton

Chelsea Somerton

Multiple professions
Glace Bay,CA

Overview

4
4

Physiology course

2
2

Healthy relationships

5
5

Communications

2
2

Foodhandlers

5
5

Server/waitressing

3
3

Cleaning/decor

5
5

Bathing elderyz helping with equipment.

5
5

8Making elderlys feel wqnted and comfortable.

5
5

Preparing meals

5
5

Looking at notes/makijg sure there needs are met

2
2

Fast pace maker/taking orders/cash/ giving

1
1

Able to be apart of groups

9
9

Working together as a group

Work History

Homecare Practical Nurse

Golden Girlagirl's
03.2020 - 03.2022

  • Promoted patient independence with tailored assistance in daily living activities, such as grooming, bathing, dressing, and meal preparation.
  • Improved patient mobility with tailored exercise programs designed to increase strength, flexibility, and balance.
  • Streamlined care transitions for patients moving between healthcare facilities by coordinating with other professionals and ensuring a smooth handoff of information.
  • Enhanced patient well-being by providing exceptional home care and implementing personalized care plans.
  • Optimized mental health for patients experiencing depression or anxiety through empathetic support and referrals to appropriate resources when needed.
  • Coordinated with other healthcare team members to support patient needs.
  • Delivered after-hours care to patients based on strict role-call rotations.
  • Reviewed patient history to verify conditions and current medications.
  • Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
  • Helped patients complete bathing, dressing and eating.
  • Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
  • Delivered emotional support to patients and families during challenging times.
  • Coordinated patient transfers to other facilities.

Restaurant Team Member

Tim Hortons
03.2020 - 03.2022
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Assisted with employee training initiatives by sharing expertise and best practices with new hires, helping them acclimate quickly to their roles as restaurant team members.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
  • Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Participated in regular training sessions to stay up-to-date on menu offerings and company policies, leading to improved job performance.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
  • Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Used proper techniques to prepare food and ingredients.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Greeted guests pleasantly and answered menu questions.

Call Centre

Stream International
01.2013 - 07.2017
  • Participated in ongoing professional development opportunities to expand skillset and remain knowledgeable about latest industry best practices for ball installations.
  • Collaborated with team members to complete large-scale installation projects on time and within budget.
  • Provided expert advice to clients on optimal placement and setup of ball systems for their specific needs.
  • Managed inventory of tools, equipment, and supplies required for efficient completion of ball system installations.
  • Completed orders within established timeframes, meeting customer expectations for prompt service.
  • Contributed to the development of special promotions or limited-time offers that appealed to customers'' tastes.
  • Utilized advanced multitasking skills when managing multiple orders simultaneously without sacrificing quality or consistency.
  • Demonstrated versatility by quickly adapting to new recipes and menu offerings as needed by the establishment.
  • Participated in regular meetings with team members to discuss improvements in operations or address any concerns affecting the workplace environment or food quality standards.
  • Maintained a clean and organized workspace, contributing to a positive and safe work environment.
  • Handled high-pressure situations gracefully, maintaining professionalism even during peak business periods.
  • Excelled at quickly identifying and addressing customer concerns or complaints, striving to always provide exceptional service.
  • Managed inventory levels by regularly stocking supplies and ingredients, reducing food waste and controlling costs.
  • Assisted in training new hires on proper cooking techniques, equipment usage, and safety protocols, fostering team cohesion.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality fast food items.
  • Fostered positive coworker relationships through effective communication and teamwork during shifts, promoting an enjoyable work atmosphere.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Practiced proper safety and sanitation standards.

Education

12 - Communications

Sydney Academy
Sydney, NS
12.2023

Skills

  • Dementia Care
  • Pediatric Care
  • Diabetes management
  • Seizure Management
  • Family Support
  • Stroke Recovery Assistance
  • Respiratory Care
  • Home safety evaluation
  • Behavioral health support
  • Patient Monitoring
  • Privacy and confidentiality
  • Medical Records Management
  • Housekeeping
  • Patient Assessments
  • Meal Preparation
  • End of life care
  • State Driver's License
  • Medication Administration
  • Care Coordination
  • Report Preparation
  • Patient transportation
  • Patient support
  • Patient Charting
  • Activity Scheduling
  • Recordkeeping and Maintenance
  • Reliability
  • Problem-solving abilities
  • Call Answering and Assistance
  • Time management abilities
  • Conflict Resolution
  • Dementia Knowledge and Care
  • Critical Thinking
  • Time Management
  • Multitasking Abilities

Languages

English
Elementary

Certification

Communication

Cpr/ first aid

Foodhandlers

Safety hazard

Server license

Drivers license

Timeline

Homecare Practical Nurse

Golden Girlagirl's
03.2020 - 03.2022

Restaurant Team Member

Tim Hortons
03.2020 - 03.2022

Call Centre

Stream International
01.2013 - 07.2017

12 - Communications

Sydney Academy

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Chelsea Somerton Multiple professions