Physiology course
Chelsea Somerton
Multiple professions
Glace Bay,CA
Overview
4
4
2
2
Healthy relationships
5
5
Communications
2
2
Foodhandlers
5
5
Server/waitressing
3
3
Cleaning/decor
5
5
Bathing elderyz helping with equipment.
5
5
8Making elderlys feel wqnted and comfortable.
5
5
Preparing meals
5
5
Looking at notes/makijg sure there needs are met
2
2
Fast pace maker/taking orders/cash/ giving
1
1
Able to be apart of groups
9
9
Working together as a group
Work History
Homecare Practical Nurse
Golden Girlagirl's
03.2020 - 03.2022
- Promoted patient independence with tailored assistance in daily living activities, such as grooming, bathing, dressing, and meal preparation.
- Improved patient mobility with tailored exercise programs designed to increase strength, flexibility, and balance.
- Streamlined care transitions for patients moving between healthcare facilities by coordinating with other professionals and ensuring a smooth handoff of information.
- Enhanced patient well-being by providing exceptional home care and implementing personalized care plans.
- Optimized mental health for patients experiencing depression or anxiety through empathetic support and referrals to appropriate resources when needed.
- Coordinated with other healthcare team members to support patient needs.
- Delivered after-hours care to patients based on strict role-call rotations.
- Reviewed patient history to verify conditions and current medications.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Helped patients complete bathing, dressing and eating.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Delivered emotional support to patients and families during challenging times.
- Coordinated patient transfers to other facilities.
Restaurant Team Member
Tim Hortons
03.2020 - 03.2022
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Assisted with employee training initiatives by sharing expertise and best practices with new hires, helping them acclimate quickly to their roles as restaurant team members.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Participated in regular training sessions to stay up-to-date on menu offerings and company policies, leading to improved job performance.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Used proper techniques to prepare food and ingredients.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Greeted guests pleasantly and answered menu questions.
Call Centre
Stream International
01.2013 - 07.2017
- Participated in ongoing professional development opportunities to expand skillset and remain knowledgeable about latest industry best practices for ball installations.
- Collaborated with team members to complete large-scale installation projects on time and within budget.
- Provided expert advice to clients on optimal placement and setup of ball systems for their specific needs.
- Managed inventory of tools, equipment, and supplies required for efficient completion of ball system installations.
- Completed orders within established timeframes, meeting customer expectations for prompt service.
- Contributed to the development of special promotions or limited-time offers that appealed to customers'' tastes.
- Utilized advanced multitasking skills when managing multiple orders simultaneously without sacrificing quality or consistency.
- Demonstrated versatility by quickly adapting to new recipes and menu offerings as needed by the establishment.
- Participated in regular meetings with team members to discuss improvements in operations or address any concerns affecting the workplace environment or food quality standards.
- Maintained a clean and organized workspace, contributing to a positive and safe work environment.
- Handled high-pressure situations gracefully, maintaining professionalism even during peak business periods.
- Excelled at quickly identifying and addressing customer concerns or complaints, striving to always provide exceptional service.
- Managed inventory levels by regularly stocking supplies and ingredients, reducing food waste and controlling costs.
- Assisted in training new hires on proper cooking techniques, equipment usage, and safety protocols, fostering team cohesion.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality fast food items.
- Fostered positive coworker relationships through effective communication and teamwork during shifts, promoting an enjoyable work atmosphere.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Practiced proper safety and sanitation standards.
Education
12 - Communications
Sydney Academy
Sydney, NS12.2023
Skills
- Dementia Care
- Pediatric Care
- Diabetes management
- Seizure Management
- Family Support
- Stroke Recovery Assistance
- Respiratory Care
- Home safety evaluation
- Behavioral health support
- Patient Monitoring
- Privacy and confidentiality
- Medical Records Management
- Housekeeping
- Patient Assessments
- Meal Preparation
- End of life care
- State Driver's License
- Medication Administration
- Care Coordination
- Report Preparation
- Patient transportation
- Patient support
- Patient Charting
- Activity Scheduling
- Recordkeeping and Maintenance
- Reliability
- Problem-solving abilities
- Call Answering and Assistance
- Time management abilities
- Conflict Resolution
- Dementia Knowledge and Care
- Critical Thinking
- Time Management
- Multitasking Abilities
Languages
English
Elementary
Certification
Communication
Cpr/ first aid
Foodhandlers
Safety hazard
Server license
Drivers license
Timeline
Homecare Practical Nurse
Golden Girlagirl's
03.2020 - 03.2022
Restaurant Team Member
Tim Hortons
03.2020 - 03.2022
Call Centre
Stream International
01.2013 - 07.2017
12 - Communications
Sydney Academy