Chelsea Smith
Hamilton
Summary
Detail-oriented front counter crew member with a focus on time management and cleanliness. Contributed to improved team performance through effective training and adherence to service standards.
Overview
10
10
years of professional experience
Work History
Front Counter Crew Member
Tim Hortons
Hamilton, ON
07.2022 - Current
- Provided exceptional customer service in fast-paced environment, ensuring positive guest experiences.
- Managed cash handling procedures, ensuring accuracy and accountability during shifts.
- Trained new team members on service standards and operational protocols, enhancing team performance.
- Helped doing truck by unloading product of the skids and putting away
- Helped with doing inventory as well as dairy order.
Residential Cleaner
Merry Maids
Hamilton, ON
07.2021 - 04.2022
- Used time management and efficient cleaning methods to meet deadlines.
- Organized and used industrial cleaning products following strict safety procedures.
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Assisted in training new team members on best practices for cleaning techniques and safety protocols.
Residential Cleaner
Property Doctor Janitorial
Hamilton, ON
04.2019 - 03.2020
- Performed thorough cleaning of residential properties, ensuring high standards of cleanliness and client satisfaction.
- Utilized commercial-grade cleaning equipment and eco-friendly products to maintain efficiency and effectiveness.
- Developed and maintained strong relationships with clients through great communication and reliability.
Sales Associate
Giant Tiger
Hamilton, ON
10.2016 - 01.2017
- Assisted customers with product selection and answering any questions they had so that they had a great shopping experience.
- Maintained stock levels and organized merchandise displays to help sales potential.
- Operated cash register efficiently, processing transactions accurately.
- Collaborated with team members to ensure store cleanliness and organization standards were met.
Education
High School Diploma -
Glendale Secondary School
Hamilton, ON06.2017
Skills
- Sanitation practices
- Upselling strategies
- Teamwork
- Customer service
- Time management
- Cleaning and sanitizing
- Multitasking ability
- Reliability
- Work efficiency
- Patience and empathy
- Cash handling
Languages
English
Full Professional
Timeline
Front Counter Crew Member
Tim Hortons
07.2022 - Current
Residential Cleaner
Merry Maids
07.2021 - 04.2022
Residential Cleaner
Property Doctor Janitorial
04.2019 - 03.2020
Sales Associate
Giant Tiger
10.2016 - 01.2017
High School Diploma -
Glendale Secondary School