Chelsea Smith
St. Catharines,Canada
Summary
Accomplished Administrative Professional with a proven track record at Niagara Health, demonstrating meticulous attention to detail, and exceptional organizational skills. Proficient in managing multiple priorities while fostering strong interpersonal relationships to drive project successes and organizational objectives.
Overview
11
11
years of professional experience
Work History
Administrative Assistant to Elayn Young
Niagara Health
St. Catharines, Canada
02.2024 - Current
- Maintain Director's electronic calendar
- Administrative support to Clinical Manager team
- Prioritize and manage multiple tasks
- Meeting agendas, minutes and attendance
- Event planning and coordination (BeADonor month, 3 Wishes Project fundraiser, ICU Survivorship Series, Cardiology Gala)
- Database management
- Foster community outreach
Community Resource Unit Program Assistant
Niagara Regional Housing
, Canada
08.2023 - 11.2023
- Created a training manual for the position
- Client and case tracking
- Meeting agendas and minutes
- Community programs coordinator support
- Referrals
- Correspondences
- Attendance
- Scheduling
- Communication binders
- New standard operating procedures
- Tracking sheets
Hotel Operations Administrator
Elora Mill Hotel & Spa
, Canada
06.2020 - 02.2023
- Directly supported the Managing Partner, Operations Manager and all Senior Management
- Create and maintain confidential personnel files
- Payroll
- New employee orientation
- Departmental income journals & Gantt charts
- Guest experiences liaison
- Cross-trained in all departments
- Daily, hand-written welcome cards
Artistic & Operations Manager
Niagara Symphony Orchestra
, Canada
08.2014 - 02.2020
- Directly supported the Executive Director, Music Director & Board of Directors
- Database management
- Financial & statistical data
- Personnel files
- Collective agreement & contract negotiations
- Fundraising
- Foster community partnerships
- Operational & project grants
- Volunteer recruitment, training & appreciation
- Concert operations
- Artist research
Education
Business Development -
Niagara College
Psychology -
Brock University
Skills
- Service Excellence
- Effective Problem Solver
- Task Management
- Data Collection Expertise
- Microsoft Office Suite
- Strong Organizational Skills
- Meticulous attention to detail
- Empathy
- Executive management support
- Interpersonal communication
- Conflict resolution
- Confidentiality
References
- Elayn Young, Director, Critical Care, Cardiology & Medicine, Niagara Health, elayn.young@niagarahealth, 905-246-2433
- Wendy Thompson, Community Resource Unit Manager, Niagara Regional Housing, wendy.thompson@niagararegion.ca, 905-682-9201 ext. 3937
Timeline
Administrative Assistant to Elayn Young
Niagara Health
02.2024 - Current
Community Resource Unit Program Assistant
Niagara Regional Housing
08.2023 - 11.2023
Hotel Operations Administrator
Elora Mill Hotel & Spa
06.2020 - 02.2023
Artistic & Operations Manager
Niagara Symphony Orchestra
08.2014 - 02.2020
Business Development -
Niagara College
Psychology -
Brock University
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