Chelsea Rowan
Mission ,BC
Overview
6
6
years of professional experience
Work History
Administrator
Exec Clinic
10.2021 - Current
- Handled and processed all insurance billing and inquiries
- Scheduled patients with several therapists
- Input schedules into our Jane
- Collected, validated, and distributed information to employees.
- Monitored outstanding invoices and performed collections duties.
- Generated monthly billing and posting reports for management review.
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Reconciled account files and produced monthly reports.
- Verified benefits and worked with insurance companies to obtain payments.
- Oversaw office records and maintained strict document control.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Project Coordinator/Estimating Coordinator
Actual Landscaping Ltd
08.2018 - 02.2019
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Coordinated presentations for customers and project members to detail project scope, progress and results.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Oversaw onboarding and mentorship, planned and executed meetings and developed project documentation.
- Transitioned projects from estimation and pre-construction phase to well-defined project execution plan.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Counseled departmental leaders to determine issues and deliver solutions to individualized problems and concerns.
- Formulated complete project plans and coordinated engineering, design and shop drawing efforts.
- Developed executive presentations and reports to facilitate project evaluation and process improvement.
- Oversaw productivity streams for ongoing and special projects.
Administrative Assistant
Skeans Pneumatic
04.2018 - 08.2018
- Coordinated travel arrangements by booking airfare, hotel and ground transportation, as well as planned social events for the company
- Managed Access databases converting complex data into easy-to-interpret data.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Responded to inquiries from callers seeking information.
- Managed accounts payable and receivable.
- Recorded expenses and maintained accounting records.
- Filled in for reception when needed.
- Assisted with Human Resources when needed.
Logistics Coordinator/Administrative Assistant
Braber Equipment
01.2018 - 05.2018
- Temp Contract for a six week period
- Processed and entered customer orders into database and provided proactive customer service for accounts.
- Generated all documentation and information required for customer shipments.
- Maintained department procedures manual detailing processing requirements for each individual account.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Monitored and reported on transportation costs and properly filed shipping documents.
Legal Administrative Assistant
CBM Lawyers
09.2017 - 02.2018
- Maintained organized office and case-specific paper and digital files for easy tracking and retrieval.
- Screened phone calls to effectively handle less important inquiries and keep senior staff free for more important matters.
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
- Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
- Scheduled and coordinated meetings between legal teams and clients.
- Processed expense reimbursements and updated accounts with current information.
- Helped with intake of new clients and materials by setting up files and documenting important information.
- Kept office efficient and organized by managing tasks such as supply restocking and general upkeep without oversight.
- Prepared drafts of forms, letters and agreements for legal staff use.
- Handled office scheduling and made notes for deadlines, motions and other important dates.
Education
Bachelor of Science - Nursing
UFV
ChilliwackAssociate of Arts - Executive Legal Administrative Assistant
UFV
Abbotsford, BC05.2017
Associate of Arts - English Literature And Creative Writing
Douglas College
New Westminster, BC04.2016
Skills
- Proficient in Jane Software
- Proficient in extensive Insurance billing
- Proficient in Google Drive, Word and Excel
- Campaign organization
- Contract Negotiation
- Project management processes
- Project presentations
- Customer Service
- Schedule and calendar management
- Document control
- Works well in a group settings or alone
- Teamwork
- Business Administration
- Attentive to pertinent details
Timeline
Administrator
Exec Clinic
10.2021 - Current
Project Coordinator/Estimating Coordinator
Actual Landscaping Ltd
08.2018 - 02.2019
Administrative Assistant
Skeans Pneumatic
04.2018 - 08.2018
Logistics Coordinator/Administrative Assistant
Braber Equipment
01.2018 - 05.2018
Legal Administrative Assistant
CBM Lawyers
09.2017 - 02.2018
Bachelor of Science - Nursing
UFV
Associate of Arts - Executive Legal Administrative Assistant
UFV
Associate of Arts - English Literature And Creative Writing
Douglas College
Similar Profiles
Veronica VasquezVeronica Vasquez
I have helped out in Los dos Laredo’s tuxedos at Cleaning Exec Cleaning ServicesI have helped out in Los dos Laredo’s tuxedos at Cleaning Exec Cleaning Services
Danielle McnallyDanielle Mcnally
Host on the Coast at Cleaning Exec Cleaning ServicesHost on the Coast at Cleaning Exec Cleaning Services
Yvonne NyanzaninkaYvonne Nyanzaninka
Cleaning Assistant at Cleaning Exec Cleaning ServicesCleaning Assistant at Cleaning Exec Cleaning Services
MAURICIO ANDRES CAJAR LEALMAURICIO ANDRES CAJAR LEAL
Temporary Talent Acquisition Representative at BCEHSTemporary Talent Acquisition Representative at BCEHS
CARRIE-LYNN EDWARDSCARRIE-LYNN EDWARDS
Shift Manager at Ricki's / CleoShift Manager at Ricki's / Cleo