Chelsea Ponce
Lancaster
Summary
I'm a quick-learning, independent individual. I seek an opportunity to grow and excel in the role you offer. I guarantee a friendly, professional attitude, with 5 years of customer service experience and various skills I've picked up in between. I'm a highly motivated employee with a desire to take on new challenges, a strong work ethic, adaptability, and exceptional interpersonal skills. I'm adept at working effectively, unsupervised, and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Behavioral Technician - Community Autism Services
A Stepping Stones Group Company
Santa Clarita
07.2025 - Current
- Implements behavior support and treatment plans
- Provides direct behavioral intervention to individuals with ASD utilizing ABA methodologies and strategies
- Records data and clinical documentation on client's response on intervention
Pharamcy Customer Service Associate
Walgreen's Pharamcy
2840 W Ave L, Lancaster
12.2024 - 07.2025
- As a PCSA, my duties revolve around helping customers at registers, organizing merchandise on order days, and being informed when special deals and coupons are in season. Doing the same task inside the pharmacy, where there is an importance in being clear with prescriptions and other over-the-counter products.
- Photo and printing experience; here, I'm well-versed in large commercial printers and copiers. I help distribute and make prints, while also guiding customers through our process.
- This role is heavy on teamwork, multitasking, communication, organization, and speed.
Dietary Aide
The Ellison John Transitional Care Center
43830 10th St, W Lancaster
07.2023 - 10.2023
- As a Dietary Aide, my main responsibilities consisted of helping the kitchen cooks provide patients with routine meals tailored to each patient, with duties such as cleaning and setting up food carts. Organizing merchandise, preparing drinks, and certain food items. Alongside cleaning, I became familiar with industrial cleaning products and commercial dishwashers. This role was heavy on organization, precision, and teamwork.
F.O.H Cashier
The Habit Burger Grill
1037 W Ave K, Lancster
02.2023 - 07.2023
- Common cashier duties that involve cash handling, customer service, and food preparation.
- Habit had a larger focus on customer service than most businesses. I was trained to engage more with regulars and provide that extra bit of friendliness.
Education
Certified Medical Assistant
CALRegional Adult Education
1220 W Ave J Lancaster, CA 9353406-2024
High School Diploma -
Eastside High School
3200 E Ave J 8, Lancaster, CA 93535 06-2022
Child And Family Education
Antelope Valley College
3041 W Ave K, Lancaster, CA 93536Skills
- Fluent in Spanish
- Strong work ethic
- Clinical's
- Flexibility
- Multi-tasking
- Teamwork
- Self-motivation
- Patient care
- Medical terminology
- Time management
- Customer service
- Sales expertise
- Excellent communication
Certification
- Certification Of Completion for The Medical Assistant Program | 07/2024
- Medical Assistant Certification - American Medical Certification Association | 04/2024
- Certification of Completion - 160 hours of didactic & 160 hours of medical assisting training/clinical hours of externship | 07/2024
- Basic Life Support (CPR & AED) - American Heart Association | 3/2024
References
- Julia Velasquez | Medical Assistant at First Valley Medical Group with FNP Julia Granese, julia_fvmg@yahoo.com (818) 747-4198, Mentor for externship
- Krista Guillen | Kitchen manager & hiring manager at The Ellison John Transitional Care Center, (626) 328-0642
- Alexa Fausto | General Manager of The Habit Burger Grill, alexa.ivy.fausto@gmail.com, (661) 429-2971, Main hiring manager
Timeline
Behavioral Technician - Community Autism Services
A Stepping Stones Group Company
07.2025 - Current
Pharamcy Customer Service Associate
Walgreen's Pharamcy
12.2024 - 07.2025
Dietary Aide
The Ellison John Transitional Care Center
07.2023 - 10.2023
F.O.H Cashier
The Habit Burger Grill
02.2023 - 07.2023
Certified Medical Assistant
CALRegional Adult Education
High School Diploma -
Eastside High School
Child And Family Education
Antelope Valley College
Similar Profiles
Hayley DeboseHayley Debose
Behavioral Technician at Community Autism Services, A Stepping Stones Group CompanyBehavioral Technician at Community Autism Services, A Stepping Stones Group Company
Jaynie SchnellJaynie Schnell
Behavior Technician at STAR of CA a Stepping Stones Group CompanyBehavior Technician at STAR of CA a Stepping Stones Group Company
Maria AcevesMaria Aceves
Behavior Technician at STAR of CA, A Stepping Stones Group CompanyBehavior Technician at STAR of CA, A Stepping Stones Group Company
Kevin BeltranKevin Beltran
Aircraft Structures Mechanic 3 at Northrop GrummanAircraft Structures Mechanic 3 at Northrop Grumman
Julia SpittalJulia Spittal
Advanced Planning Specialist at Bitner Family Funeral HomesAdvanced Planning Specialist at Bitner Family Funeral Homes