Chelsea Pitson
Calgary
Summary
Dynamic Operations Coordinator at Catalyst Condo Management, with expertise in project coordination and customer relations. Skilled in building access management, communication, time management, and problem-solving.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operations Coordinator
Catalyst Condo Management
Calgary
10.2023 - 11.2025
- Served as the primary point of contact for condominium owners and board members, responding to inquiries in a timely and professional manner.
- Communicated with contractors to request and obtain proposals for various building maintenance contracts.
- Presented proposals to the board of directors for approval, as needed.
- Coordinated updates for condominium owners and board members on ongoing building projects and upgrades, ensuring clear communication of project timelines and progress.
- Uploaded and maintained building contracts in the company database.
- Managed building access codes and fobs for owners, contractors, and management.
Assistant Property Manager
Larco Investments
Calgary
04.2014 - 09.2023
- Organized and maintained both paper and digital records of original lease agreements, ensuring accurate and up-to-date documentation for efficient property management operations.
- Coordinated and conducted lease agreement meetings with new residents, thoroughly explaining the terms, and ensuring smooth transitions into the community.
- Conducted detailed inspections for both move-ins and move-outs, identifying necessary repairs, documenting property conditions, and coordinating any necessary maintenance.
- Managed rent collections, tracked payments in accordance with landlord and resident statuses, and ensured timely processing.
- Followed up with delinquent tenants and coordinated the collection of overdue rent, including late fees and setting up payment plans when necessary.
- Drafted, delivered, and tracked a variety of tenant notices, including rent increases, late fee assessments, eviction warnings, and yard inspection notices, ensuring compliance with regulations, and timely communication.
Education
High School Diploma -
Bowness High School
Calgary, AB05-2013
Skills
- Time management
- Project coordination
- Customer relationship management
- Problem solving
- Team collaboration
- Scheduling management
Certification
- Bloodborne Pathogens
- WHMIS
Timeline
Operations Coordinator
Catalyst Condo Management
10.2023 - 11.2025
Assistant Property Manager
Larco Investments
04.2014 - 09.2023
High School Diploma -
Bowness High School