CHELSEA OSNAYA GONZALEZ
Redwood City,CA
Summary
Dedicated Library and Student Assistant with over three years of experience at Canada College. Recognized for exceptional customer service and maintaining organized environments. Expertise in data collection, technology management, and bilingual communication and Office Administration. Facilitates efficient support for diverse student communities. Strong organizational skills and a proactive approach to ensure effective prioritization of tasks, while a commitment to meeting the needs of others fosters satisfaction and collaboration. A positive attitude drives the achievement of daily operational goals, contributing to a welcoming and productive atmosphere.
Overview
4
4
years of professional experience
Work History
Field Technician
Curion
07.2024 - Current
- Served clients food samples, cleaned and disinfected work areas
- Helped set up booths, set computers up for testing each day
- Assisted clients with questions, labeled and packed products
- Collected and recorded data of consumers
- Streamlined food sample preparation protocols for around 70-100 clients, while maintaining strict confidentiality standards and coordinating with field teams for efficient product testing operations.
- Implemented systematic data collection procedures for consumer feedback, ensuring accurate documentation while managing digital testing equipment and booth logistics.
- Orchestrated booth setups and technology deployment, supporting multiple field technicians while maintaining quality control in sample preparation and distribution.
- Optimized workflow efficiency through systematic organization of supplies and precise sample weighing, enhancing testing process reliability.
- Facilitated seamless consumer testing experiences by managing technical equipment setup, providing clear guidance, and maintaining sanitary workspace conditions.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Assistant with different roles like Front desk Receptionist, Supervisor roles that consisted of prepping for study and keeping accurate and smooth work flow.
Volunteer
JW.org
07.2023 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Helped prepare meals for 40 construction volunteers and made sure food distribution ran smoothly
- Represented organization positively and professionally while providing community with much-needed services.
- Made sure construction site was kept neat and tidy and up to date
- While on Security shift on construction site; made sure construction ran efficiently while patrolling premises. Monitoring surveillance equipment.
- Improved four literacy rates with weekly volunteer tutoring sessions.
Library Student Assistant
Cañada College
08.2021 - 05.2024
- Provided clerical assistance at the front desk, including greeting students and checking out technology and books
- Walked around 70 students through checkout policies and procedures
- Answered around 30 phone calls and assisted customers with inquiries
- Organized Daily student accounts, materials, and mail
- Oversaw study rooms and ensured daily tasks were completed on time
- Assisted students with printing
- Provided basic computer assistance to help patrons access needed resources.
- Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
- Maintained copy area, answered questions, and passed along messages to staff or supervisors
- Translated information and documents for students
- Maintained privacy of student accounts and documents
- Typed and oversaw documents
- Proficient with Technology, Microsoft word, Microsoft Edge, Outlook, and Google resources
- Supported librarians in collection development by identifying outdated or damaged materials for removal or replacement.
- Conducted inventory audits of library materials, ensuring accurate record-keeping of available resources.
- Coordinated study room reservations and monitored library spaces to ensure a quiet and conducive environment for study.
- Participated in training sessions to stay current on library policies, procedures, and technologies, continually improving job performance.
- Oversaw and kept front desk area running smoothly when staff was unavailable
- Improved library organization by accurately shelving books and other materials according to the Library of Congress Classification system.
Education
Associate of Science - Interior Design
Cañada College
Redwood City05.2024
Highschool Diploma -
Sequoia High School
Redwood City, CA06-2020
Skills
- Positive professional demeanor
- Professional respect
- Welcoming attitude
- Detail-oriented approach
- Effective customer service skills
- Teamwork and collaboration
- Adaptability
- Organizational skills
- Effective time management
- Effective communication
- Proficient in technology
- English
- Spanish
Timeline
Field Technician
Curion
07.2024 - Current
Volunteer
JW.org
07.2023 - Current
Library Student Assistant
Cañada College
08.2021 - 05.2024
Associate of Science - Interior Design
Cañada College
Highschool Diploma -
Sequoia High School
Similar Profiles
Gina Charles-IvoryGina Charles-Ivory
Test Supervisor at CurionTest Supervisor at Curion
Jonathan EsquivelJonathan Esquivel
Customer Service Representative at CurionCustomer Service Representative at Curion
KATIE SHAYKATIE SHAY
Professional Shopper at Curion InsightsProfessional Shopper at Curion Insights
Jose ArguetaJose Argueta
Janitor at SMRWCJanitor at SMRWC
Susan DangSusan Dang
Senior Research Associate / Scientist II at Seer Inc.Senior Research Associate / Scientist II at Seer Inc.