Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsea Nyakudya

Calgary,AB

Summary

Motivated and skilled individual with a passion for criminal justice and IT support seeking a position that merges both fields to contribute effectively to solving security and technology challenges.

Overview

8
8
years of professional experience

Work History

Sales Supervisor

London Drugs
Calgary, AB
06.2023 - 09.2023
  • Developed and implemented sales strategies to increase customer base.
  • Conducted weekly performance reviews with the sales team to ensure goals were being met.
  • Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
  • Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
  • Demonstrated high level of customer service by engaging clients and offering sales floor assistance.
  • Worked effectively in fast-paced environments.
  • Organized and detail-oriented with a strong work ethic.

Grocery Department Manager

Real Canadian Superstore
Calgary, AB
12.2021 - 01.2023
  • Developed and implemented procedures for managing inventory levels, ordering, receiving, stocking and distribution of products.
  • Supervised staff in the grocery department including hiring, training, scheduling and evaluating employees.
  • Maintained accurate records of all transactions related to the grocery department such as sales reports and inventory counts.
  • Created promotional displays and ensured proper signage throughout the grocery department.
  • Collaborated with other departments to coordinate special events or promotions within the store.
  • Established vendor relationships with local suppliers to ensure a steady supply of fresh produce.
  • Negotiated contracts with vendors for best possible pricing on merchandise while maintaining high-quality standards.

Grocery Clerk

Real Canadian Superstore
Calgary, AB
07.2015 - 12.2022
  • Assisted customers with locating items in the store, answered questions about products and prices.
  • Stocked shelves, rotated merchandise and ensured product freshness.
  • Maintained cleanliness of the store by sweeping floors, mopping up spills and organizing shelves.
  • Performed opening and closing duties such as setting up displays, and restocking items.
  • Organized backroom storage areas according to company standards for safety and efficiency.
  • Adhered to all safety regulations while operating equipment such as forklifts or pallet jacks.
  • Provided assistance with loading groceries into customer vehicles upon request.

Education

Certificate - Information Technology

Google IT Support Professional Certificate
Red Deer, AB
03-2024

Diploma - Criminal Justice Studies

Bow Valley College
Calgary, AB
04-2020

Skills

  • Workflow Management
  • Order Management
  • Sales team oversight
  • Report writing and budgeting

Timeline

Sales Supervisor

London Drugs
06.2023 - 09.2023

Grocery Department Manager

Real Canadian Superstore
12.2021 - 01.2023

Grocery Clerk

Real Canadian Superstore
07.2015 - 12.2022

Certificate - Information Technology

Google IT Support Professional Certificate

Diploma - Criminal Justice Studies

Bow Valley College
Chelsea Nyakudya