Chelsea Nyakudya
Calgary,AB
Summary
Motivated and skilled individual with a passion for criminal justice and IT support seeking a position that merges both fields to contribute effectively to solving security and technology challenges.
Overview
8
8
years of professional experience
Work History
Sales Supervisor
London Drugs
Calgary, AB
06.2023 - 09.2023
- Developed and implemented sales strategies to increase customer base.
- Conducted weekly performance reviews with the sales team to ensure goals were being met.
- Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
- Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
- Demonstrated high level of customer service by engaging clients and offering sales floor assistance.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
Grocery Department Manager
Real Canadian Superstore
Calgary, AB
12.2021 - 01.2023
- Developed and implemented procedures for managing inventory levels, ordering, receiving, stocking and distribution of products.
- Supervised staff in the grocery department including hiring, training, scheduling and evaluating employees.
- Maintained accurate records of all transactions related to the grocery department such as sales reports and inventory counts.
- Created promotional displays and ensured proper signage throughout the grocery department.
- Collaborated with other departments to coordinate special events or promotions within the store.
- Established vendor relationships with local suppliers to ensure a steady supply of fresh produce.
- Negotiated contracts with vendors for best possible pricing on merchandise while maintaining high-quality standards.
Grocery Clerk
Real Canadian Superstore
Calgary, AB
07.2015 - 12.2022
- Assisted customers with locating items in the store, answered questions about products and prices.
- Stocked shelves, rotated merchandise and ensured product freshness.
- Maintained cleanliness of the store by sweeping floors, mopping up spills and organizing shelves.
- Performed opening and closing duties such as setting up displays, and restocking items.
- Organized backroom storage areas according to company standards for safety and efficiency.
- Adhered to all safety regulations while operating equipment such as forklifts or pallet jacks.
- Provided assistance with loading groceries into customer vehicles upon request.
Education
Certificate - Information Technology
Google IT Support Professional Certificate
Red Deer, AB03-2024
Diploma - Criminal Justice Studies
Bow Valley College
Calgary, AB04-2020
Skills
- Workflow Management
- Order Management
- Sales team oversight
- Report writing and budgeting
Timeline
Sales Supervisor
London Drugs
06.2023 - 09.2023
Grocery Department Manager
Real Canadian Superstore
12.2021 - 01.2023
Grocery Clerk
Real Canadian Superstore
07.2015 - 12.2022
Certificate - Information Technology
Google IT Support Professional Certificate
Diploma - Criminal Justice Studies
Bow Valley College