Chelsea Nx
Pugwash,NS
Summary
Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
1
1
year of professional experience
Work History
Ice Cream Server
Harbor Front Cones
Pugwash, NS
05.2024 - Current
- Provided excellent customer service by responding promptly to customer inquiries and requests.
- Processed customer complaints professionally while maintaining a friendly attitude towards them.
- Assisted in training new staff members on company policies and procedures.
Residential Representative
Residential Hall Association
Wolfville, NS
09.2023 - 04.2024
- Encouraged participation from all residents in order to create a strong sense of community within the residence hall.
- Developed positive relationships with all members of the residence hall community.
- Assisted students with problem resolution through mediation and conflict management techniques.
New Student Orientation Mentor
Acadia University
Wolfville, NS
09.2023 - 10.2023
- Mentored individuals on professional development topics such as communication skills, problem-solving and goal setting.
- Provided resources related to mental health awareness including stress management strategies.
- Conducted regular one-on-one meetings with each mentee to discuss challenges, successes and goals.
Education
Bachelor of Arts - Psychology
Acadia University
Wolfville, NS05-2027
Skills
- Leadership
- Team player
- Organized
- Time management
- Adaptability
- Problem solving
References
References available upon request.
Timeline
Ice Cream Server
Harbor Front Cones
05.2024 - Current
Residential Representative
Residential Hall Association
09.2023 - 04.2024
New Student Orientation Mentor
Acadia University
09.2023 - 10.2023
Bachelor of Arts - Psychology
Acadia University
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