Chelsea Northway
Kamloops,British Columbia
Summary
Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Residential Service Manager
Interior Home Care Solutions
01.2021 - Current
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Participated in clinical supervision to maintain professional development.
- Completed psychosocial evaluations and needs assessments.
- Managed caseload to satisfy multiple patients with diverse needs.
- Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Collaborated with healthcare providers to drive continuity of care.
Personal Support Worker
Anchor Academy
09.2016 - 09.2021
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Documented vitals, behaviors, and medications in client medical records.
- Assisted with daily living activities, running errands, and household chores.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Identified needs and coordinated plans for travel and out-of-town functions.
Education
Bachelor of Arts - Psychology
Thompson River University
Kamloops, BC04.2024
Skills
- Group Session Facilitation
- Problem-Solving
- Rehabilitation Planning
- Progress Monitoring
- Coaching and Development
- Crisis Response
- Paperwork Organization
- Relationship Building
- Goal Setting
- Documentation and Recordkeeping
Languages
English
Professional Working
French
Limited Working
Certification
Safe Talk Certification
- Safe Talk Certification Training - 2022
- First Aid Training Level 2- 2022
- Trauma and attachment injury training - 2021-2023
Timeline
Residential Service Manager
Interior Home Care Solutions
01.2021 - Current
Personal Support Worker
Anchor Academy
09.2016 - 09.2021
Bachelor of Arts - Psychology
Thompson River University