Chelsea Munson
KAMLOOPS,BC
Summary
Devoted, caring and empathetic Community Support Worker enthusiastically pursuing the opportunity to add value to a growing team and the community in need.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Community Living Life Skills Worker
Ask Wellness-Maverick Supportive Recovery Housing
09.2023 - 08.2024
- Provided support to participants with drug and alcohol addiction.
- Empowered participants with life skills to move on to independent living based on their personal recovery plan.
- Developed strong therapeutic relationships with clients to foster trust and open communication.
- Assisted clients in identifying triggers and developing effective coping strategies for long-term sobriety.
- Coordinated with community resources to provide a seamless continuum of care for clients transitioning between levels of service.
- Maintained detailed case notes and documentation, allowing for accurate monitoring of client progress.
- Facilitated group therapy sessions for effective peer support and shared learning experiences.
- Provided crisis intervention services, ensuring timely support during critical moments of recovery.
- Implemented motivational interviewing techniques to encourage client commitment to change.
- Utilized experiential therapies such as art and music therapy to engage clients creatively in the therapeutic process.
Community Living Life Skills Worker
Ask Wellness Society
09.2022 - 09.2023
- Assigned clients under Community Living British Columbia.
- Supported individuals with developmental, and intellectual disabilities, Autism, and FASD.
- Enhanced individual growth by assessing and addressing life skills needs of clients.
- Conducted comprehensive assessments to identify areas requiring life skills development.
- Identified community resources to enhance the support network available to clients during their journey towards self-reliance.
- Established rapport with clients through active listening and empathy, fostering trust in the therapeutic relationship.
- Communicated effectively with family members and caregivers, involving them in the planning process when appropriate.
- Documented client progress accurately, maintaining confidentiality while ensuring timely updates for case management purposes.
- Assisted with daily living activities, running errands, and household chores.
- Monitored clients' overall health and well-being and noted significant changes.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Transported clients to and from medical appointments with safety and efficiency.
- Scheduled daily and weekly care hours for client caseload.
- Provided one-on-one coaching to address personal barriers and promote positive behavior change.
Merchandiser
The Home Depot
08.2016 - 06.2017
- Removed damaged, out-of-code, not-in-set, and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on the floor.
- Monitored inventory levels and kept adequate stock in product displays on the sales floor.
- Updated pricing and signage to complete product displays and educate customers.
Paint Department Associate
The Home Depot
11.2012 - 08.2016
- Answered customer questions about products and services, helped locate merchandise and promoted vital items.
- Listened to customer needs and desires to identify and recommend optimal products and home improvement advice.
- I'm trained in mixing paint and running the color mixing machines.
Cashier
The Home Depot
01.2012 - 11.2012
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Diploma - Community Support Worker
Academy of Learning
Kamloops, BC07.2022
Skills
- Upbeat and Positive Personality
- Efficient and Detail-Oriented
- Building Client Trust and Loyal
- Confidentiality
- Critical Thinking
- Proactive Self-Starter
- Emergency Response
- Client Records Management
- Progress Tracking
- Substance Abuse Prevention
- Teamwork and Collaboration
- Multitasking Abilities
- Problem-solving abilities
- Excellent Communication
- Organizational Skills
- Active Listening
- Relationship Building
- Patient and Empathetic
- Problem Identification
- Risk Assessment
- Life skills counseling
- DSM-IV knowledge
- Disability Support
- Cultural Competency
- Resource Navigation
- Behavioral Management
Certification
- Occupational First Aid level 1 -2022
- Mental Health First Aid -2022-2024
- Non Violent Intervention -2022-2024
- Naloxone -2022-2023-2024
- Standard First Aid- with CPR-C-AED -2022
- Indigenous Awareness Training- 2022
Volunteer Work
Roots of Empathy- July 2017-July 2018
- Volunteered and brought my newborn daughter into a kindergarten class monthly until she reached age 1 to teach children about Empathy.
References
Mary Hudson
250-392-0876
m.hudson@askwellness.ca
Tracy Bergman
250-318-6781
t.bergman@askwellness.ca
Timeline
Community Living Life Skills Worker
Ask Wellness-Maverick Supportive Recovery Housing
09.2023 - 08.2024
Community Living Life Skills Worker
Ask Wellness Society
09.2022 - 09.2023
Merchandiser
The Home Depot
08.2016 - 06.2017
Paint Department Associate
The Home Depot
11.2012 - 08.2016
Cashier
The Home Depot
01.2012 - 11.2012
Diploma - Community Support Worker
Academy of Learning
- Occupational First Aid level 1 -2022
- Mental Health First Aid -2022-2024
- Non Violent Intervention -2022-2024
- Naloxone -2022-2023-2024
- Standard First Aid- with CPR-C-AED -2022
- Indigenous Awareness Training- 2022
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